Missing key shards

Okay so I've been gaining key shards and checking everytime how many I got, but like, last 2 times I didn't get any when I got the notification, anyone know what's up with that?
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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