Incorrect username and pass

Client is telling me i am trying to login with the wrong credentials, although im sure they are ok, even tried to login on other accounts. Anyone else having this problem? do i need to fix this from my end or is this on riot ?
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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