Why can't I swap?

Just played a game of ARAM, we both elected to swap but server says "Unable to swap at this time"? Kind of frustrating as I've never played this champ before and I'd of gladly swapped but I was unable due to server or something. EDIT: I'm not going to mention the countless times I've clicked yes to match found and then told I've the one that has declined!! ( OK maybe I will but please fix this also! )

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