I saw someone permanently banned for nothing because a bunch of douchebags wound him/her up enough so that they flamed back. Now they have lost their account for replying to toxic players who likely received no consequences for their behaviour. They no longer play this game because of this, so you have lost a positive player... because a group of toxic players pushed them over the edge. This is because when a team of toxic players get together... this is how they behave, they flame the outsider... they report them whether they did something wrong or not. Fix your stupid system... while you're at it you might wanna try fix your matchmaking too so that level 15 players aren't paired with diamond 4 players. Not that I think any of the devs care about anything other than profits and stats but it's worth pointing it out.