Why rito

Can you explain why didnt i got chest? So i was playing with master yi and got S- but i didnt got chest... Before the match i checked that my yi doesnt have the chest (the border that shows if you have skin or not specifically on that champ) so i decided to play him. But when i got s- i waited for like 2mins to launch the chest icon but something was wrong. I clicked on the Collection bar and saw that yi did got a chest, but I didnt got it in my Loot....
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