New bug is banning other people accounts

So my account got a suspension due to a new bug, a guy named SOCIOPΑTH (it has some strange character on it) banned my account called Sociopath (no strange character just normal letters) he got banend for trolling or afk or something like that and I got the suspension instead of him, when I click on the match history I get his games instead of mines, also if u copy the name and search for him and then you search for mine you will see there are two diferent profiles with the same name, what's going on? I also lost all my honor and got banend 14 days. I'm the only one whit this problem? And also how many time I have to wait for support response me back? EDIT: This the guy with my name: This is me:
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