mastery token lost

i was lvl4 mastery with velkoz. then i won a game with S rank. i leveled up to lvl5 and got a token. there were 2 windows. 1 said "yay mastery5" and the other said "yay master6 token". i did not get the token. fix this bug and give me my token please. getting S is not that easy. just got an S- for velkoz after a 8/1/14 game that i lost i believe this was the match after this happened: or maybe this:
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