alpha client timer champ select stuck at 0

So I jump into a game and im doing the ban phase and stuff but sometimes the timer gets random stuck at the number 0 at a random champion it can be after i picked while or before i have to pick the problem is every time this bugg happends i get punished while the alpha client realizes that there is somthing wrong (it asks to restart or shutdown) but i dont know why im getting a 5m wait time this isnt fair in my eyes if the client doesnt work (internet (cable) was just fine skype worked fine) and youtube worked fine to only the client wasnt working someone knows a solution? (i have tried support they cant help)
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