I can't make a ticket

So I made a ticket that basically said this: So I want to know how long I have played and how does it count? Is it every minute while I am in client or just the time on a map? Does it include Que time? Custom games? Bot Games? I am asking in relation to the season end rewards. When I submitted it I got sent to my tickets tab with this message on top: Request not found. You do not have access to request #0. It may have been solved or deleted. The request wasn't solved as far as I know and I didn't delete it and it was literally less than 5 sec so unless it was automatically deleted it should be reviewed first. So yeah anyone else got this problem? Anyone know how to fix it?
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