Hovering over player's doesn't show more information

So me and other people on stream have encountered this actually pretty annoying issue that's been in client fixed and unfixed for over a week now. When you hover over someone in your friendlist you should get that pop-up view of their profile and more information about the game they're currently in including their mastery lvl, rank, what type of game they're in and most importantly the game duration. That just doesn't work at all, you can hover for how long you want and nothing is happening. Tried restarting client, changing realm, using recovery tool, nothing helps, I'm sure it's broad problem. Any idea how to fix it? It's really annoying especially when I need to wait for some people and I don't even know if they're playing rankeds or whatever or if they've just joined the game etc.
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