Why do people troll when you offer them an out?

Had a sona sup on lobby saw it and insta offered to swap and play sup for them and they could have adc but they say no. I dont understand people sometimes its like they intend to lose no matter what even if you are willing to take the problem for them.
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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