i'm a little bit upset about Riots support.
I want to discuss with you, if i am the only one who feels like this.
It happens to me like 5 times a year, that matches go missing. No problem for normals, but its realy frustrating when its ranked -> no LP
It happens to me sometimes here and there, that player flame and be racist in champ select (e.g. "pick champ XYZ you gay motherf"/%§" or "get cancer you piece of s*/&$") and someone leaves -> no game, no report in the aftergame summary
All reasons to open a support ticket.
But i only get responses like:
> Hello _"insert Summoner Name here"_,
>_"insert random formal apologies here"_.
>Some more information about the topic, i havent asked for (and which doesn't contribute to the case); but is nice to know.
>We will forwarding this problem to the team, but we can't inform you about the outcome.
>Feel free to contact me, if you have further questions.
And the ticket gets marked as "solved".
...funny. "solved". Problem still exists.
Just for fun. I tracked the ones who i reported by match history. They still play the game. They still wanna f"$% everyones mum and stuff like that.
Other reasons why i opened the case. No help.
Did the support ever solved your case to your satisfaction or did they apologize and you just got tired and the problem still exists ?