There's been some talk from the devs about adding more ways of getting tokens on refunding content bought with IP/RP.
I think now that the currency system has been revisited, its a good time to touch on those things.
I've been playing this game for like 7 years, the tokens are a thing for like 5 (?) and eventually I used up all of them.
I would be fine with getting one each season.
I dont need anything refunded at the moment, but I'd rather have a way of doing it once the need comes.
As far as I understand if I contacted support asking for a refund without tokens, I'd hear "That's rough buddy"