when i compare LOL to most other game forums, the ''Official'' staff are 100% missing.
there isn't any constructive answers and most posts are ignored as useless.
that isn't the right approach to work with your community in my opinion.
Worst of all the one of the largest servers of riot and if not the largest is euwest and i don't get how its totally ignored.
i complained a year and half ago that riot ignores its community, including streaming/youtube side not enough is done to promote it at all.
instead of making PR video's about the owners 10 year anniversary after he got himself in a negative debate with reginald, it would do better to actually notice your community for once.
it took 2 years or more to release a baker skin....