Big update on this, check it out on our [League News](https://euw.leagueoflegends.com/en/news/store/store-update/compensation-tokens-arcade-pass-holders).
Dear EUW & EUNE Players,
Radkus here from Player Support.
First and foremost we would like to apologize for the stability issues that happened over the weekend. We know that many of you were looking forward to experience Arcade 2019 and we understand how frustrating it can be to not be able to participate.
We also understand that those of you who purchased the Pass have missed out on a big window for progression. With this in mind, we wanted to take the time to inform you that we are considering a couple of different options, to try and make this loss of time up for you.
The details about this will be announced at a later date, as we have a couple of factors that we are still looking into that will impact our decision.
In the meantime, enjoy your time on the Rift!