Stolen RP and refunds

My RP balance went down by thousands yesterday, apparently I refunded 3 skins and also used all my RP to buy 1 egg bundle 4900RP and another single egg 490RP on the 22-10-2019. I don´t have those eggs on my inventory, lost my skins and I believe they used my Blue essence somehow. I check my gift history to see if someone just gifted it to themselves, but it has been cleared. Please help, I submitted a Ticket with screenshots of the whole thing, but get no answer from RIOT yet. I think this is related to the fact you can now exit the game without login out.
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