Hey guess what its happening again ! Losing LP and dodging promo games because the client is still a broken mess . Riot please its nice your giving rewards for birthdays but the abysmal state of the launcher & client is just too much to handle. Its literally ( my luck ) only happening in promo games and making me lose alot of progress . Connecting back before 3 min later only to find all your jungle gone doesnt really bode for a good game. If you can connect back at all . Hard resetting the client completely makes me being able to load back in the game. I know its an issue on your side and its really annoying .
Looking back it has been happing for a while now. Can you just pull a few people from the other teams and apply a fix to this issue? Been going on for a few months now !
***Welcome to Technical Support!***
Need tech support? Look no further! Our technical wizards such as the [Wrenchmen](http://boards.euw.leagueoflegends.com/en/c/help-support-en/EXtUdIss-the-wrenchmen-helping-solve-issues-one-post-at-a-time) and other community members, are here to help!
We've got the handy [Wrenchmen's Toolbox](https://boards.euw.leagueoflegends.com/en/c/help-support-en/hlYp1Qn8-common-fixes-answers-the-wrenchmens-toolbox) with a plethora of guides and fixes that may already answer your question, but if not - post away!
Keep in mind the boards are for player interactions - if you need further support, or it requires Riot investigation, you’ll still want to [Submit a Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Player Support the old-fashioned way:
- Billing issues
- Suspension appeals
- [Account Recovery](https://boards.euw.leagueoflegends.com/en/c/help-support-en/hPvMFBIN-how-to-recover-your-account-keep-it-safe)
- Advanced tech support (no answer on boards? No problem!)
If you wish to report a bug, please use the [Bug Reports Section](http://boards.euw.leagueoflegends.com/en/c/bug-reports-eu)
If you have questions about a ban or player behaviour, please use the [Player Behaviour Section](https://boards.euw.leagueoflegends.com/en/c/player-behaviour-en)
Follow the **[Universal Rules](http://boards.euw.leagueoflegends.com/en/c/announcements-en/3eWpXbJi)** and keep content focused on appropriate topics for these Boards.
Use the report button for any post you think deserves the attention of our moderators.