Can any rioter come and read it ?

I ve another accaunt on TR server and i have some issues about my accaunt. I am trying to tell them my problem but they are just sending me automatic messages and explaining some sh*t stuffs that i already know. ı ve ticketed 6 times and got similar answers, they are refusing to help me. I ve tried to use Boards to get ssome help but Turkish Rioters only answers some '' troll '' topics. Can any rioter help me here ?
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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