Hacked and Banned For 'Third Party Software'.

I was banned Wednesday (i believe) after having my account hacked, this hacker played a game of Fiora going 26/(something) top using Third Party Software and i was banned for it. I logged on yesterday to find the message about being banned as i tried to log in. I looked on here to see 1 or 2 other people having the same problem im having. I instantly put in a ticket (to at this time it hasn't been replied too) and im wondering, what can i actually do to receive my account. Ive spent over £1000 on this game Since season 4 and really would like to get it back. Is it possible i could get my account back or is it literally £1000 and 5 years down the drain....
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