So what's today's problem with the EUW servers?

Since the release of TFT, not a single day has passed without the EUW servers failing in one way or another. Are you, Riot, actually looking into these issues? I only ask because the silence from yourselves this past week has been deafening. This is just a mess and is pissing everybody off left, right and center and it seems that the company's official response is to ignore the constant pleas for help and just hope it all blows over soon. Which is simply atrocious customer service, to be blunt.
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