Switched server and got renamed

I switched from EUNE server yesterday and came on EUW because all of my friends were here. Back on EUNE i was grinding IP to rename myself and i finally did it. Took me a while to get 13900 IP. Yesterday i transfered to EUW just to see my new name being this "McZubn" I grinded hard and i feel like i got scammed so i decided to contact Riot Support and ask them to rename me back to my original name. I got this answer: "You purchased the name change for the EUNE server and not EUW. Unfortunately, there is nothing we can do for you as the name was taken on EUW" I feel like this is so unfair because my name is available on EUW and Rioter lied to me.
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