Does anyone even care that i am unable to play your game for one whole month

one month where every single game disconnects. got banned 3 times and no one responds to my cries for help.shits ridiculous. unable to log in. inable to play a game without disconnecting, and then not being able to reconnect, and then getting banned, while my internet is working fine since i even upgraded it, while my pc im playing ds3 no probs.pls help its been a fockin month all i wanna do is play{{item:3070}}
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