My account got locked cause i requested to see my account data

So yesterday I wrote a ticket to see my account data ( how much I spent). I got an email from the bot saying that if I want to see all data i should wait like 30 days, but if I just wanted to see how much I spent i should request a person, I did that, then I got a response at like 8 pm UK time , saying something about account recovery and that I should provide them with other email. I was in game when I received that email and after the game it kicked me out of my own account and I tried to relog and it shows "Account locked " due to suspicious behaviour, I send them a ticket and it's been like half a day, can someone help me out ? Thank you!
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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