Compensations?

Last night i lost my Promo Series because of a troll and an AFK players ... League Support told me that: " I am afraid we do not give out compensation for such games, though I know it really sucks to be matched with a player who decides to troll the game even when you try to be nice. When you meet players like this, make sure to report them, so we can track them and take action. " Do you guys think that they should make some compensations for players like us, who lose LP and time because of AFK or Trolls? This game exists because we play it and I think that we deserve to be treated good ... especially in cases like this!
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