Racist Players

Hi everyone, I encountered an extremely racist player in a normal game, who after the game sent me a friend request which i accepted out of curriosity. I had him muted ingame so i didnt know what i was getting into. Anyway he started spouting some very racist things... im just gonna say it contained the words: bomb, muslim, brown man, etc. I went to the support tickets to report this guy, but i think it didnt send the report because i had reported him in post game, but only for griefing. I have screenshots of the messages and i really really dont want this asshole to go unpunished since the racism isnt in the game logs. Is there anything i can do about this?
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