got banned for being positive and winning a game with my team

so the other day i played league for fun and i played 1 game bad on rakan and i got the same teamate 2 games in a row so in the beginning there was this guy who was saying that i was trolling and said something like that i should kill myself so when the game started i decided to ask the enemy team to please reporting him for it since he said that to me and all the game i was very positive and did super good(we won the game and i did pretty good) but than the day after i had a 14 day ban and i have been trying to question some riot members but blitzcrank bot just answers and says something and when i request a human i cant for some reason so i was wondering if you any help for this Edit: can we try to get attention from riot to look over this i am really missing playing league
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