Does riot ban trollers ?!

So i have had a couple of soft trollers (by that i mean dudes who pretend just to have a bad game the ones that feed and never come to teamfights) I always report them but i never got any feedback from it.... Is it just the system not well developed or riot doesnt care about game ruiners?

We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

Report as:
Offensive Spam Harassment Incorrect Board