Quoting swears in player support reports

So just a quick question, can I quote what some toxic guy said to me or just should I just say that he flamed me and leave the rest of the work to the support.
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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