Got banned :(

In 15/4/2016 I got banned permanently because i was using "exploits" . I know I didn't used any scripts to improve my skill ( stuck in silver ) . I used MKJogo but everyone who used it got a ban for 1 day . I got the email , I made a ticket but the only think that "Broken Blade" told me was that i used "exploits" . I asked for details but all he said was that he can't give me any informations. I spend too much time and money into this game to give up on him. Thanks for reading. :)
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