Hello, i'm an ex ultra toxic player, i had a smurf acc permabanned and multiple chatbans. I deserved every ban and i thank riot for being harsh, but not harsh enough.
For example i've been chatbanned for 2-3 times now, but that wouldn't stop me from being toxic. after a while i started flaming again. toxicity is an addiction and imo, a person that's banned for being toxic should be chatbanned for atleast 2 months.
In my opinion, the system should go like this: first ban = chatban for a month or two
second ban = permanent ban.
Only real way to get rid of the actual trash which are people insulting others over a game.