Is our system of punishment working ok?

>**Moderator note: Please do not report/post names of misbehaving players on the Boards. [Naming and Shaming]( will be removed, thank you!** Heyy good day for everyone! it is really interested is our system of bans woking correctly? because I see a lot of people here who blame players and insult and harasment but they never get punishment. Today I saw one person ([removed by moderator]) who added me after game to flame more and more. I want to see poite and friendly community here and i do not know why report system is broken nowdays [removed by moderator]
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