Thank you for denying my account recover; after being hacked on the 12th of August 2019 and getting banned for third party software.
I appreciate that my logs aren't being checked and I get the response you can't verify I am the owner.
Back in 2012 you guys recovered my account and said it wasn't an issue, and recover my full account when I was hacked...
However 7 years later; and 400-500 EUR spend, I get the response you can't help me.
Guys protect your account and make sure to change your passwords every now and then;
Lack of 2 factor authentication, made it so I lost my account and no serious look has been given in my situation at all.
I am surprised that me the customer was told everything was fine and dandy back 7 years ago; but right now it appears I am a total different person and can't get my own account back.
GG WP, I guess this is the end for me with this company