Do Riot employees even play this game?

I'm really curious when is the last time that someone who actually makes decisions at Riot played with a fresh account. Do you even know how much crap new players have to go through? On average 2 out of 10 games are actually enjoyable, and by that I mean that nobody flames too much (there's always some flaming, this is the internet after all),nobody ragequits or gets outclassed by a mile thanks to the %%%%%%ed matchmaking of placing actual new players vs smurfs. Do you even attempt to make this game playable for new people or simply balance it for challengers and try to blind us with fancy tournaments and pretend all is well?
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