its just me or reports do nothing?

i mean i find allot trolls even on ranked games and is rare get those messages " thanks bla bla the user got punished " its really rare see message just see 1 in 3 months or more i just wonder if reports do something ?
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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