No problem, I'm here to help you guys after all ^_^

The irony is not lost on me. I've clearly explained that a large part of the context is put in human hands, and thus even though what the individual wrote was rather severe, as long as noone reported him for it, he wouldn't have been punished. If you're thinking about the larger picture, then there's no system on earth, which can accurately gauge context, partially because everyone experiencing context differently. With that being said, the system is becoming increasingly intuitive to the point where it is more accurate in a large % of cases, as proven by the Tribunal.

This seems like a pretty silly case, could you tell me the summoner name of the perma banned guy pretty please? Alternatively, have him respond and tell me. While I can't guarantee anything since I don't know the details, I can make sure it's looked into, and if as you say he received a premature perma, I'm pretty confident they'll end up reversing it.

Greetings CurlyBastard, You have a few facts wrong about why or how the system is set up, so I thought I'd clarify by correcting those details. To start off with, you need to know that the system is calibrated in such a way, that it will not trigger a review unless someone reports the individual, so that means that someone in that match decided to report him So if no one had reported him that match, he could easily said those things and gotten away with it, without any repercussions. The IFS you're referring to, is designed to give the player(s) feedback within a couple of minutes, so that the memory of the games are still fresh, and they know exactly what type of behavior was unwarranted. So I think you mean to say that the punishment system is erroneous, rather than the IFS being at fault.

Report the content, and the moderation team will get to them rather quickly.

> Do you expect only normal discussions on this boards? :)) One can always dream, or at the very least help guide the players a bit, so that they can improve their communicative skills. Sa's technically, but nevermind that, it's still a great example to use here, I could've argued that the scaling was rather high on that ability rather than the range, which would've been even more confusing.

So if I said Sa' range is super annoying! You'd know which champion I was talking about? Not to mention, that the sentence you're referring to is halway in his post, by then it should've already been clarified.

Fair point, some of the concepts he referenced didn't make a whole lot of sense without this key piece of information. I thought he was talking about Kennen since that's the champion another player mentioned.

I've read your post 3 times already, still can't find any name beyond Syndra (which you're using as a reference). You need to work on your ability to convey information. It doesn't matter whether you're correct or not, if you're unable to get your message across.

I have no idea which champion you're referring to, maybe you should clarify a bit more in your thread what or who you're referrering to ?

Greetings littlesunshinez, I would like to start by redirecting you to the [universal rules](https://boards.euw.leagueoflegends.com/en/c/announcements-en/3eWpXbJi). When it comes to posts that request information about how moderation is handled, the moderators are rather lax, hence why your post hasn't ben removed despite the insults and bigotry. I would like to clarify that such behavior alone is a complete no go on these Boards. While you're entitled to your opinion *(although there's a few that legally aren't allowed to be remain on these Boards), what causes the moderators to remove such posts are often a question about how you've presented that opinion, rather than the opinion itself. Let me give you 2 examples. ***** ##First example: https://i.imgur.com/NVwOsaa.jpg An argument was made about the mentality behind _questionable_ content, and then some logic was applied about the nature of how humans think and act. While this may or may not be entirely accurate, the reasoning behind does make sense, which is a great opportunity to discuss the thoughts behind. If we turn this around onto the game, we could say that every new player is stupid, in the scope of their game knowledge, but how they choose to overcome that apparent disadvantage is entirely up to them. On the other hand, if they're being toxic they will be dealt with accordingly. ##Second example: https://i.ytimg.com/vi/gyoYqWlMBQ8/hqdefault.jpg If that was literally happening, I doubt they'd be roasting wieners. If some colorful language was added to that, it'd be a complete no go as well. The only useful information such a post would provide, is that there's an issue, the scope of that issue isn't specified, so it could be anything ranging from ISP backbone issues, DNS-server problems, client side, account specific problems, ranked has been disabled, issues on another server not related to EUW, maybe the player typed in their username/password incorrectly, and so on. By itself there's simply not enough information to be useful. **** I hope this proved enlightening to you about how the moderators perceive constructive vs deconstructive feedback. ######Edit: I should probably also mention that this isn't exactly the correct sub board for this type of discussion.

Ehm....? I'm confused, did you intentionally set it as undefined? If you did there's not a whole lot I can do. If you didn't, I'd ask you to [submit a ticket](https://support.riotgames.com/hc/requests/new) to Player Support.

Greetings bbita, I'm assuming you're referring to the boards, but I can't find the content you're requesting. Is there any chance you could be more specific and tell me which comment was removed, or which account it happened on?

Yes, Riot is legally allowed to do so. The short version is that they contain the rights to the game, and they're giving you a nonexclusive license to access the services and game. > 2.1.2. Us. We may terminate or suspend your account if we determine, acting reasonably that: > > * you have violated any part of this Agreement; > * we have stopped offering the Riot Services in your region; or > * doing so would be in the best interests of our community, the Riot Services, or the rights of a third party. > >We may make such determinations, among other ways, by using automated systems and machine learning tools. > >2.1.3. The Tribunal®. The Tribunal® system allows our community of users to police the compliance of other users with the “Summoner’s Code,” which outlines the principles of ideal game play behavior, as well as with our other policies. Community members, including you, may submit descriptions of activity and actions of certain users within the Game, and collectively determine if that particular user was in compliance with our policies. If The Tribunal determines, in its sole discretion, that you have violated one of our policies, we may suspend or terminate your account on behalf of the community. > >2.2. What happens if my account is terminated? (No LoL for you.) > >If your account is terminated for one of the reasons referred to in clause 2.1, you’ll no longer have access to it, including any of the associated data or content (e.g., champions, skins, Riot Points, etc.). Where we terminate for a legitimate reason, for example where you have breached this Agreement, you’ll not be entitled to any refunds and we’ll have no liability to you. We also reserve the right to terminate any other accounts you may have created, as well as your access to any other Riot Services (also without any refunds or liability to you). > >You understand and agree that using the Riot Services comes with the risk that your account may be terminated or suspended and that, whenever you use the Riot Services, you’ll bear this risk in mind and always conduct yourself appropriately. [Source](https://eune.leagueoflegends.com/en/legal/termsofuse#section2)

Are you able to reproduce this bug? Sometimes skillshots and abilities can become invisible on the client side of things (i.e. your computer) for a single match, the way to fix it, is usually to reload the match. The best time to do so, is when you're dead. Obviously this doesn't just refer to Kai'Sa abilities, but for any champion. I still remember one particular match where I couldn't see any of Ziggs abilities, that was rather annoying.

Feedback forwarded, however please notice that it's weekend so there's not a lot of people at work during this time I'm afraid :(

Greetings Najibal, There are some stuff in that chatlog which is worth a review, and thus some form of attention. However because of how the system is built, the question you should be asking isn't "Is this worth a xxx-ban" but rather "does this warrant attention". If the answer to that question is yes, then the system will automatically determine which level of punishment you'll end up receiving. And obviously, if you have previous punishments, it means that the next punishment will be even more severe. Since you received a 2-week ban for that, the next punishment will be a permanent ban on that account, so I highgly suggest that you change your behavior while you still have the opportunity to do so.

Bulgaria Bulgaria Plovdiv Elitkom Ltd. Via. Bulgartel to Riot Direct.

That's quite common since they often rent some part of each others networking structure, one way to test this is by running a tracert. * Press the [Windows Key] (that is the key on the left side of the space bar, between ctrl and alt) + R * Type cmd in the search bar and click "Ok". You should now see a black window with white letters * Highlight and copy the following commands one by one: > (tracert 162.249.78.1) > "%USERPROFILE%\Desktop\TracertEUNE1.txt" and > (tracert 162.249.73.1) > "%USERPROFILE%\Desktop\TracertEUNE2.txt" and > (tracert 185.40.64.1) > "%USERPROFILE%\Desktop\TracertEUNE3.txt" * Paste these into the cmd window (black box with white letters) one by one by right clicking and selecting "Paste". Do not use the Ctrl+V shortcut as it will not work! * Depending on your connection, the trace may take 5-15 minutes to complete. A text file with the Tracert log will be created on your Desktop when it finishes * Open it using notepad or a similar program * Select everything (ctrl + A) and copy it * Go to [pastebin.com](http://pastebin.com/) and paste the content there * Set the expiration date to 1 week * Submit it * Share the link with us Once you have that file, you can usually see who each node belongs to, so if there's a clog anywhere the issue usually becomes apparent rather quickly .

Thank you, now this thread makes sense. And I completely agree, enemies killed by R is incredibly silly for a number of reasons. There's more than 1 use for a global ulti, obviously stealing bigger monsters is one thing, but another is the utility you get from being able to push a wave from the other side of the map, setting up a 5v4 scenario up to a minute later. On top of that, if you don't play Draven a lot, the number is going to be incredibly low, even if you're a god at Draven and manage to score at least 2-3 kills with it per match. A much better parameter to choose, would be 'axes caught', and then either choose the total or % of axes caught compared to axes dropped, or a simple average axes caught per match.

I'm not staying up to date with everything, but when it comes to Draven I'll make an effort, could you lead me in the right direction please? What is 'eternal' and where can I read up on it, especially when it concerns Draven?

Greetings Flow1999, It seems your problem has subsided, based on the symptoms I'd wager the issues you were experiencing has to do with your ISP.

Greetings clubber94, Quick question, have you tried running it with admin rights? I can think of a number of causes for something like this, most of which NoTeefy seems to have referenced as well. I suspect this has to do with permission, and the two sides of that coin would be Anti Virus programs and sufficient privileges to run as intended *(admin rights). However since the permission issues often represents slightly different, there is a possibility this could be network related, in which case I'd refer you to [this](https://support.riotgames.com/hc/en-us/articles/201752664) specific article, with details that explains how to handle most if not all of the networking related issues. Let me know what you find out.

Greetings Nidrio, As long as you report people, they will be dealt with accordingly. Would you mind showing us your chatlog to we can see for what reason you were punished?

Greetings GamerForLifee, I've seen similar arguments made a lot of times, so I'll parrot what the Rioters usually respond with to give some perspective. All humans are different, and it's the same with Rioters, people have their own areas of expertise, and asking an artist to work on network security is a recipe for disaster. Alternatively, you could say that Riot should focus some more on the algorithms for matchmaking, queues and mmr.

If in doubt..... just don't. As for the thread, I like Draven, if anything they should increase the scaling with raw ad, buff his base AS a bit and nerf the scaling AS.

Thread has derailed, so we're closing it.

Same concept, take screenshots as needed and forward them to support if you believe they warrant action.

Greetings VESKO14, You can use the F12-key to take screenshots while in-game. As for the chatlogs, I suggest you reach out to [Player Support](https://support.riotgames.com/hc/requests/new), and have them review the case. When it comes to players intentionally trying to avoid the filter, it's a pretty good idea to reach out since they'll be able to fine tune the system, or at the very least find patterns with other people doing something similar.

If machine learning could read intentions and read minds, all the problems would be resolved instantaneously, on top of it all you'd even be given a thorough explanation you could use. Unfortunately, reality isn't always as generous. Although I'm personally ambivalent about this particular case, I think it's a great case to study as an outlier. I couldn't help but notice you like Draven, so maybe you'll like [this](https://www.youtube.com/watch?v=7TE6hhHL8n0) as well (although it's a bit out of season).

Could you please give me a reference so I have something to compare this against?

Done. Det skal du ikke bekymre dig om, hvad dem der læser med ser ud til at glemme, er at jeg repræsenterer spillerne.

Do you want this post stickied?

Lad os lige tage det fra én ende af. Jeg påpegede dit sprogbrug, fordi det ikke kun var ord du skrev forkert, men også tegnsætning, grammatik samt generelt sprogbrug. Den måde du kommunikerede i spillet efterlod en del spørgsmål, da måden hvorpå du kommunikerede ikke ville reflektere normal sprogbrug. Nu hvor jeg ved det omkring dig, vil prøve at forsimple mit budskab. *** Ved at skrive: > %%% %%% til dig smukke Fremhæver du en del der vil blive opfattet utrolig negativt af de 8 andre spillere. Hvis du bare havde skrevet "%%% til dig smukke" i stedet, ville der ikke være lagt den samme vægt på ordet. Dilemmaet er at dit atypiske sprogbrug vil blive opfattet som sarkasme i netop denne sammenhæng. Eftersom ordet er et nultolerance ord, er Riot Games utrolig klar i deres budskab. Jeg kan ikke fordrage Discord så jeg bruger det mindre end en håndfuld gange om året.

Det er rimelig gebrokken Dansk, det ser virkelig ud som om du har kørt den igennem en Google Translate. Hvis jeg forstår dig ret tror du, at den person som rapporterede dig var din egen top laner, og ikke modstanderne. I realiteten er det ligegyldigt hvem der rapporterede dig for det. Der er en rimelig chance for at vedkommende der gjorde det, inkluderede en beskrivelse. Sagens kerne er at nogen opfattede dine handlinger og sprogbrug negativt nok til at rapportere dig for det. For at jeg skulle kunne være i stand til at evaluere hele situationen med sikkerhed skal jeg have adgang til systemet, hvilket ville kræve at jeg var ansat hos dem. Hvad hele denne affære handler om, er hvordan du kommunikerer og hvordan det bliver opfattet. Ved at nærlæse hvad 'du' skrev i kampen, ser det ud som om du har blæst på dine medspilleres meninger og derfor ikke taget det mindste smule hensyn. Du er tydeligvis i stand til at forstå engelsk, derfor burde det også være oplagt for dig at forstå hvordan den sætning kunne opfattes af de andre spillere, uanset hvad dine intentioner måtte have været. Godt nok var det en underlig sætning du brugte, som har skabt alt denne ravage men der er på ingen måde noget man ville sige i almindelig tale, eller fremhæve på den måde som der blev gjort.

Request declined. This is my reasoning, read these comments before asking me to repeat myself. [1](https://boards.euw.leagueoflegends.com/en/c/player-behaviour-en/t54ElH5X-unjustified-baan-riot-wont-remove-it?comment=001600010000), [2](https://boards.euw.leagueoflegends.com/en/c/player-behaviour-en/t54ElH5X-unjustified-baan-riot-wont-remove-it?comment=001600020000), [3](https://boards.euw.leagueoflegends.com/en/c/player-behaviour-en/t54ElH5X-unjustified-baan-riot-wont-remove-it?comment=00160001000000000000)

I've already explained myself, so I'll decline to comment on the grounds that I do not like repeating myself.

There's a simple way for me to explain my reasoning, for believing he deserves a punishment. > [{quoted}](name=Declined,realm=EUNE,application-id=NzaqEm3e,discussion-id=t54ElH5X,comment-id=001600020000,timestamp=2019-08-27T08:09:26.741+0000) > > Ved du overhoved hvad han siger, i hvilken kontekst han siger det, og hvordan hans handlinger ser ud til at påvirke hans modstander? > Han erkender blankt at hans modstander er i gang med at fornærme ham, og ikke langt tid efter, vælger at han bruge en frase som tydeligvis kan misforstås, og måden han fremlægger den på også er en tydelig indikation på hans intention. It's pretty clear to me that he's using Danish to hide behind. Sure you can use google translate at this very moment, but that's not a luxury you can afford, while in-game. How often have you come across players using their own language to flame you with? The vast majority I come across are from Poland using the word 'Kurwa', sure this is a roundabout way of doing it and even using sarcasm, but that does not change the intention.

Greetings Electronic jihad, I've reviewed your case, and you're correct that the deletion message seem partially inaccurate. > Attempting to provoke conflict or incite, bait, or mock others Although you did insult a significant potion of the player base, it would be more accurate to say that it was the way you did it, which got you into trouble. Technically the reasoning could be related to flaming or trolling, and in this case it seems the moderator went with the trolling template. Since this topic is mainly intended as an inquiry for your punishment, I ask that you refrain from posting more or less the same type of content which was removed. If you have concerns regarding a role, please add some reasoning rather than throwing around accusations and insults.

Ignorance? Ved du overhoved hvad han siger, i hvilken kontekst han siger det, og hvordan hans handlinger ser ud til at påvirke hans modstander? Han erkender blankt at hans modstander er i gang med at fornærme ham, og ikke langt tid efter, vælger at han bruge en frase som tydeligvis kan misforstås, og måden han fremlægger den på også er en tydelig indikation på hans intention. As you can see, I actually know what he's saying and understand the nuances of how he's saying it.

Hvis jeg nu skriver på Dansk, vil du så være I stand til at forstå dynamikken i hvad jeg skriver? Det er rigtigt at ham I support tager fejl og %%% rent teknisk betyder at %%%se på Dansk, men eftersom jeg allerede har pointeret det, synes jeg det er lidt overflødigt at komme ind på den del igen. I tilfælde af at det betyder noget for dig vil jeg da gerne erkende at Riot lader til at have håndteret situationen på et niveau der er under al kritik, men når det så er sagt synes jeg bestemt ikke at vedkommende er uskyldig. Folk glemmer rimelig ofte at jeg laver dette her på frivillig basis, så jeg kan ikke tale for firmaet bag, medmindre de har gjort det udtrykkelig klart. Hvilket oftest er i relation til tekniske problemer, dog kan det aldrig komme på tale i forhold til konto relaterede problemer som dette omhandler. Fra mit synspunkt ser det ud som om han gemmer sig bag sproget for at kunne fornærme modstanderen på et lidt kringlet måde, jeg lagde for eksempel mærke til en anden problematisk kommentar, der er gået ubemærket hen.

Based on the context: **Yes.** he did deserve a punishment. How it was handled: **No.** Reasoning used to punish him: **No.** Ban length: I have no clue what the punishment was or the history behind the account, so that's **not for me to comment on.**

While I would need the whole and inclusive chatlog to be certain, it looks very much like the OP' situational awareness is in the same ballpark as this guys ability to differentiate notes. https://youtube.com/watch?v=8MiJTxlEdtQ "%%%" does translate kiss in Danish, so the sentence all this fuss is about, translates to: > Kiss, kisses for you beautiful Given the context, and that he's obviously able to read and understand English it is not like he can feign ignorance.

Pretty much this. Account specific issues should be handled through support since we don't have the tools to review them here on the boards, and even if we did, there are some account sensitive details we wouldn't be able to discuss on this platform.

Greetings Archmagé, Sadly, this is an issue we can't assist you with on the Boards. We suggest you [submit a ticket](https://support.riotgames.com/hc/en-us/requests/new) to Player Support. They'll be able to further assist you with this issue.

I need to sort your comment into categories first. *** #Tribunal If you wish to discuss this topic there are a myriad of threads to go to. I would recommend [this](https://boards.eune.leagueoflegends.com/en/c/player-behaviour-en/jh88PNU9-riot-games) one in particular. If you persist to discuss it here, we will ultimately be forced to remove your comments for going off topic. [Universal Rules](https://boards.euw.leagueoflegends.com/en/c/announcements-en/3eWpXbJi) While you're entitled to your opinion, if you're unable to have a discussion without resorting to generalization and lacking rational arguments, there isn't any point in me spending my time responding to you. *** #Your suggestions [Pellah](https://boards.euw.leagueoflegends.com/it/player/EUW/Pellah) * 3.6k votes on the profile * Earliest post was july 2016 [mangialavandini](https://boards.euw.leagueoflegends.com/it/player/EUW/mangialavandini) * 4k votes on the profile * Earliest post was July 2016 Both of those have sporadic recent posting history, 2½-3 weeks ago since they posted, I am not allowed to discuss any actions taken against them, but I can look into them. I can't find "viceroys" or "halleluia". *** #Concern If you have evidence of a volunteer being abusive on the boards please direct me to those comments.

I feel like a lot of what I've said has either been ignored, misinterpreted or misrepresented, so let me be absolutely clear. I've already reviewed the case regarding sbe...somethingsomething _***~~EXTENSIVELY~~***_! As for motivation, there's a simple yet elegant answer to that. > ### *Because we care* The tribunal had a lot of drawbacks, the two biggest concerns were accuracy and speed left much to be desired, but let's not get off topic. I'm sure a lot of players would like to become Volunteers, but desire alone does not make them qualified for a position within our organization. While I can't speak for the specific process it would take to join the program in Italy, in my own personal experience, I was merely helping out on the Boards, when one day I received an email asking me to join the program. All you really need to do, is being a consistently positive and helpful member of the community and sooner or later you will get noticed. If you see someone who fit those criteria, I can only suggest that you poke a volunteer about it, and they'll do their due diligence behind the scenes.

I think there's some misunderstanding about optimal vs realistic, so let me clarify those details. As volunteers we don't get paid to do this, we were chosen for different reasons with the ultimate purpose of being advocates for the community. Try as we might, it's not realistic for us to review every single comment of every single thread being posted every day, instead we rely on the community to report the content that shouldn't be present. If for some reason content stay up for an extended period of time, it's usually 1 of 3 reasons: * It wasn't reported * It was reviewed and dismissed * It's on the 'to do list' and will be taken care of at the earliest possible chance We all have lives, some of us have kids, [hobbies](https://imgur.com/a/E6Sws), we can lose interest in a certain subject, new volunteers join, some volunteers leave, some projects are overwhelming and so on. It's important to let the Volunteers have a say in what their interest is, otherwise they will burn out incredibly fast. For instance, a few months ago Riot held a fan fiction contest on the Boards and the participation was overwhelming. A lot of stuff ended up happening behind the scenes, but when the contest was finally over and done with, I could tell that at least 40%-55% of the volunteers who had participated in pushing it over the line showed severe signs of being burned out, with another 20-25% showing light to moderate signs. Some Volunteers ended up reading more than 100 entries each with 1.000 word count, over a 1-2 week period. Despite all of that, I'm incredibly proud that so many of us stepped up when we were needed. When it comes to us posting in 'specific sub Boards' I can easily reveal that for the most part Volunteers read a whole lot more than we let on. Posting on the other hand, isn't always beneficial. Moderation rights is a touchy subject, and there's no chance to allow regular users access to those tools, even within the Volu program those with access is limited by certain factors. If those users which you refer to, would like a chance to moderate, their current and only option is to be a positive force for the community, get noticed by the volunteers, join them, and go through a rigorous process. I can say without a shred of doubt, that the reason sebz... were banned is not because of a single instance, but rather the combined history of his actions, I did remember to reference some unsavory comments in my previous reply. We're not infallible, we do however have each other and hopefully the community to lean on.

Thanks for being the go between on this. As I explained I've reviewed this particular case extensively, and the only issue with moderation is the inconsistency and leniency, which is a direct result of the Italian guidelines. If we were to discuss the general health of the Italian Boards, I'd currently say it's in a bad place because of the inconsistency and leniency, allowing minor issues to fester and grow disproportionately large, rather than being dealt with up front. Although you can make an argument that a certain degree of toxicity on any social platform helps increase the activity, at the same time it also alienates those exact users that would be interested in joining and create the positive content. Another part of the equation is that by allowing this type of content, you'll undoubtedly end up attracting users with a negative and quite often hostile outlook, which in term undermines the current foundation that is required to keep it healthy and fair. This exact case this thread portrait, is a symptom of these problems. We have talked at length internally about what we can do to be more inclusive towards the Italian Boards, and one thing we keep bringing up is contests. Unfortunately the Italian laws and Government is blocking us on that front, as we're not allowed to grant any sort of reward to players living in Italy. If you have any suggestions on what can be done to improve the Italian Boards you're welcome to make your opinion heard.

While I'm flattered he believes I removed the content, I'll exercise my right and decline to comment on it. As for communication, I am on the EUNE server, so for obvious reasons I cannot add him in the client. Even if I could, we dislike using that platform to communicate with, I know we have a discord server where he/she can reach out to us (although I personally dislike using Discord). There should be a link in [this](https://boards.eune.leagueoflegends.com/en/c/off-topic-en/RvRMwQ8E-presenting-the-eu-boards-discord) thread. While doing research into this last night, I had the privilege of reading through some unsavory and abusive comments from sbepuz97, some of which seems to have been removed since. While I can't speak to his motivation or intention behind the comments, the execution left much to be desired. This is a snippet of the moderation templates used on the EN Boards which fit this situation to an uncanny degree. > Here on the boards, we value both positive, and negative, feedback. Negative feedback is important as it helps us understand other opinions from the community. However, we still ask you to keep the feedback constructive and within the boards Universal Rules if you wish to have it remain visible.