Eambo (EUW)
: > [{quoted}](name=IVCI,realm=EUNE,application-id=eZuvYsEr,discussion-id=ZZc3ENeG,comment-id=000100000000000000000000000000000000000000000001,timestamp=2017-10-24T17:33:25.049+0000) > > it didnt worked man Hey - if you uninstall avast, do you continue to have problems? I'd advise testing this although be careful what you browse/download during the time your antivirus is uninstalled.
Eambo (EUW)
: > [{quoted}](name=IVCI,realm=EUNE,application-id=eZuvYsEr,discussion-id=ZZc3ENeG,comment-id=0001000000000000000000000000000000000000,timestamp=2017-10-10T18:39:02.995+0000) > > http://prntscr.com/gvr26f > > when i try to update avast, it stays like that and not moving...? Might be worth a reinstall of avast, it sounds like most likely there's an issue with it, it's not getting definition updates, and is blocking things that have since been whitelisted :-( An out of date antivirus is a useless antivirus! :-P
Eambo (EUW)
: > [{quoted}](name=IVCI,realm=EUNE,application-id=eZuvYsEr,discussion-id=ZZc3ENeG,comment-id=0001000000000000000000000000000000000000,timestamp=2017-10-10T18:39:02.995+0000) > > http://prntscr.com/gvr26f > > when i try to update avast, it stays like that and not moving...? Might be worth a reinstall of avast, it sounds like most likely there's an issue with it, it's not getting definition updates, and is blocking things that have since been whitelisted :-( An out of date antivirus is a useless antivirus! :-P
Eambo (EUW)
: > [{quoted}](name=IVCI,realm=EUNE,application-id=eZuvYsEr,discussion-id=ZZc3ENeG,comment-id=00010000000000000000000000000000,timestamp=2017-10-10T17:44:54.239+0000) > > OH MAN..I tried clean reinstall with hextech repair tool and look.... > > http://prntscr.com/gvq7ks > > and lol was not installed....please help and reply asap Hey IVCI, Is your avast fully up to date? It should not be blocking LoL unless it's using older definitions which were incorrectly flagging. https://www.virustotal.com/#/file/e6526717575550b3e5b7a10643dbf241c1ba4ed78be9b2bcd104090c76540d33/detection
http://prntscr.com/gvr26f when i try to update avast, it stays like that and not moving...?
SeekerK (EUNE)
: Interesting and weird, in this case lets do a clean reinstall with the following program and patch up in the safe mode. Get yourself [Hextech Repair tool](https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool) and do a clean reinstall with it. One done, try patching up in safe mode. * Press Windows Key + R to open "run" * Type "msconfig" and hit enter * Go to the "boot" tab, and check "Safe Boot" * Put a dot in "Networking" * Apply/OK, then restart * After your computer started, try to launch League of Legends and loging in. * When complete, repeat these steps but uncheck "safe boot" to return to normal boot. Let me know how it goes :)
OH MAN..I tried clean reinstall with hextech repair tool and look.... http://prntscr.com/gvq7ks and lol was not installed....please help and reply asap
SeekerK (EUNE)
: Just paste the lines in the exclusions, don't browse them. D:\Riot Games\League of Legends\lol.launcher.exe D:\Riot Games\League of Legends\lol.launcher.admin.exe D:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe D:\Riot Games\League of Legends\LeagueClient.exe Do them one by one, press **add **button in the left bottom side of the exclusions. Once you're done, press** OK**.
http://prntscr.com/gtiol2 stay the same man..............
SeekerK (EUNE)
: * Open Avast User Interface * Open settings by clicking "Settings" button on bottom left corner: https://media.lolusercontent.com/api/embedly/1/image/resize?url=https%3A%2F%2Fi.gyazo.com%2F23feaf62f01ee2f16d06f374e985a6b0.png&key=f0abbd34f14549f3a15cd94dd9970851&width=150 * Look for "Exclusions" on "General" tab and click it: https://media.lolusercontent.com/api/embedly/1/image/resize?url=https%3A%2F%2Fi.gyazo.com%2F3b4422df0da94c5fa5337c0384c1ee81.png&key=f0abbd34f14549f3a15cd94dd9970851&width=150 * Once "Exclusions" tab is open and add the following files to the exclusions list: > C:\Riot Games\League of Legends\lol.launcher.exe > C:\Riot Games\League of Legends\lol.launcher.admin.exe > C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe > C:\Riot Games\League of Legends\LeagueClient.exe https://media.lolusercontent.com/api/embedly/1/image/resize?url=https%3A%2F%2Fi.gyazo.com%2Fe7f03b6ad8bdc52d5a2f07128676c11d.png&key=f0abbd34f14549f3a15cd94dd9970851&width=150 Let me know how it goes :)
(http://prntscr.com/gt3p3t) Look man, can't find these files to add...i tried with D:\Riot Games\ and it didn't work PLEASE HELP
SeekerK (EUNE)
: Hello IVCI Add the following files to exclusions which you find at settings: C:\Riot Games\League of Legends\lol.launcher.exe C:\Riot Games\League of Legends\lol.launcher.admin.exe C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe C:\Riot Games\League of Legends\LeagueClient.exe Once it's done, go to "C: \ Riot Games \ League of Legends \ RADS \ projects \ league_client \ releases \ 0.0.0.98 \ deploy" or higher release version number. Scroll down and launch LeagueClient.exe from there. Let me know how it goes :)
  Rioter Comments
Valzuuuh (EUW)
: Thanks for the screenshot, it helps a lot! This is false positive, LeagueClient.exe is not malicious file and this issue is caused by outdated antivirus software. Please take a look at following guides and update your antivirus software: * https://www.avast.com/faq.php?article=AVKB22 * https://www.avast.com/faq.php?article=AVKB6 Alternatively, you can press "Add the file to the scan exclusion list" when Avast blocks LeagueClient.exe, but i highly recommend to update your antivirus software instead.
Man i tried to update it today and when i come home from school it didnt change, look http://prntscr.com/gn4rbs
Valzuuuh (EUW)
: I've been using [Gyazo](https://gyazo.com/download) to capture and upload screenshots. You can also use [Snipping Tool](https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots) to capture screenshot, save it and upload it to site like [Imgur](https://imgur.com/upload), then provide a link to the screenshot.
Valzuuuh (EUW)
: I may have a hunch of what is going on. For some reason LoLPatcher shuts down unexpectedly, could you please tell me how much free space do you have on C: and D: drives?
man how i can sent u screenshot and u may know what is wrong here
Valzuuuh (EUW)
: Follow these instructions: * Go to "C:\Riot Games\League of Legends\Logs\Patcher Logs\" * Select the latest "LoLPatcher.log" file * Open it using notepad or a similar program * Select everything (ctrl + A) and copy it * Go to [pastebin.com](http://pastebin.com/) and paste the content there * Set the expiration date to 1 week * Submit it * Share the link with us Once you have uploaded the log to Pastebin, give me a link to it.
https://pastebin.com/QvBcPtnY here reply me when u know where is problem
Valzuuuh (EUW)
: Select the latest log which ends to **LoLPatcher**! https://i.gyazo.com/7ea2b774b00407625c400020442b81e2.png[IMG]
Valzuuuh (EUW)
: Hi IVCI, Could you please provide Patcher Logs, so i can take a look! :-) Here is the instructions: * Go to "C:\Riot Games\League of Legends\Logs\Patcher Logs\" * Select the latest "LoLPatcher.log" file * Open it using notepad or a similar program * Select everything (ctrl + A) and copy it * Go to [pastebin.com](http://pastebin.com/) and paste the content there * Set the expiration date to 1 week * Submit it * Share the link with us
I opened Patcher Logs folder and there are too many text documents..which one?
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IVCI

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