Neonchan (EUW)
: In the navigation is a support link https://support.riotgames.com/hc/en-us
when i try to submit a ticket, i only have 5 options .. like "technical issue, qs about league..etc..".. none of these apply to my situation
Neonchan (EUW)
: In the navigation is a support link https://support.riotgames.com/hc/en-us
i already got there, i go to "account" then "my account is suspended" and then its a dead end
Neonchan (EUW)
: First you could talk to your brother and figure out what really happened. Then you can of course reach out to support with the whole real story(and don't lie to them, they most likely have enough data to call you out on it). You won't get help on boards though as noone here can help you
okay, thanks,, one more qs.. can you give me link to whom/where i could send my story to
Neonchan (EUW)
: How would Riot know? If they detect a hack/script/overlay running on your system they have to react because they can't check if you are actually using it, as the programs communication with the server can't be distinguished from normal human inputs. Immagine you and your brother are both playing CS:GO and he installes a wall hack, that let's you see through walls when you press a configurable keycombination(i.e. ctrl + x). Steam could recognize the program but will most likely not be able to tell if you are actually using the hack.
So.. i get permanent ban and there's nothing i can do about it?
Neonchan (EUW)
: They can only check if illegal software is running on your pc during gameplay. So if your brother installed something that's running all the time it can easily be detected during your games
but how could i know... i really just went in and played normally..
Smerk (EUW)
: Well, does your brother play League as well? Maybe he installed something without you knowing?
i'll check it with him, even though,,, does him installing stuff make me get banned ?
Smerk (EUW)
: Bans for using 3rd party programs are handed manually by Rioters after proper investigation, so chance of unfair ban is really low. But if you really never used any 3rd party programs then there are few more questions: 1. Did you use only one PC all the time? 2. Are you the only one who uses that PC? 3. Did you give your account to someone else at any point? Even without giving login/password, just to play a game or something
1. No, i have a laptop and a pc 2. no my little brother uses the pc too 3. no, my password is over 15digits long, nobody knows it
  Rioter Comments
Khalids95 (EUNE)
: Bug Report!
AND EVEN NOW! I GOT ANOTHER 5MINUTES OF F$#%@#$ BAN FOR UNABLING TO SELECT A CHAMP.
Rioter Comments
: Check your CPU usage through task manager. Look for spikes. CPU can be be caused by a number of things and it is it's own problem entirely! I'm not sure how the recent patch could be affecting your FPS but it sounds like they're spiking to me. :D - Ctrl-Alt-Del > Task Manager > Performance. - Watch the graph for spikes. If it's spiking at least you'll have identified the problem. I had this issue with a laptop and it turned out that I needed to replace the battery.
its not the battery, i used to play it without a battery, the laptop is always plugged in charger and i played normally.. now, after i did a reboot for all things (comp reset) it went well for 1min 30seconds, when i turned the shadows off, it went back the same, tried to reverse the settings again, stayeed the same,, so now, no lol, nothin.
: Have you tried turning it off and on again? EDIT: But seriously, try contacting support and they'll probably find a fix for ya.
how :D
: Apart from what others suggested, you can take a look at our [Fps Troubleshooting](https://support.riotgames.com/hc/en-us/articles/201752684-Low-Frame-Rate-FPS-troubleshooting) article as well. I know it's a bit lengthy but going through all steps will allow you to identify the problem and fix it.
already did the fps troubleshooting a week ago, no change
  Rioter Comments
: Hi Kari I'm having the same issues, stable 60 fps no matter how explosive are teamfights before ~5.4 Now at 43. Game drops 20 fps when {{champion:254}}'s Q is activating (when the blue arrow is increasing/charging) lol. Here's the simplest tip that made my game go 60 fps, stable: **Turn off Anti Aliasing.** Have fun
Used to play it all Very high with shadows, 60FPS solid, now even if i put all very low , fps goes crazy and does 70-40-10-2-5-6.. like this,, never stops changing and games is so laggy

Khalids95

Level 30 (EUNE)
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