My Syndra (EUNE)
: What is your dream?
Getting my LoL account back.
Riryz (EUW)
: > I haven't flamed from this account because **my cousin gave it to me**! im quite sure this is account sharing. so no, im not stupid.
Account sharing is when two people play from one account. He gave me the account and I changed the password and the Email. He didn't play from it.
Siggnature (EUNE)
: Account
I mean my cousin will give me his second account because we want to play together. So I will play on my computer.
Rioter Comments
Viavarian (EUW)
: In all likeliness at least one of the following is true: 1) you used the same password on another site and that site had a data breach. 2) you have a keylogger on one of your devices or someone else's device you have used in the past. 3) someone watched you enter your password. 4) you told someone your password. 5) your password was simple enough to fall victim to a dictionary attack. All of the above is also true for your email address password, as having access to someone's email account gives you access to all services associated with that address via account recovery.
1) I have different passwords for everything. 2) What is keylogger? And I have played LoL only from my computer. 3) My brother. 4) Noone, never. 5) It said that the password was "strong".
Eambo (EUW)
: Hi Unleashing, Account Sharing has always been against the Terms of Use, and can result in a permanent suspension. Your account should be created by you, and played by you only. If you are currently contacting support, please continue to speak with them as they are the only ones who can assist you - unfortunately if the account is banned for account sharing it's unlikely to be recovered, but again support will be your best shot at this.
Hello Riot Eambo! Can I talk with you?
Siggnature (EUNE)
: Banned account by accident
@Riot please answer me!
Viavarian (EUW)
: By making sure he never gets your original password.
According to Riot, my password was "strong". I don't know who this person is, where he lives, what is he doing, etc. How?
: That's the problem,you are limited to making a difficult password, and being careful that you don't install malicious software. I hope [this](http://boards.euw.leagueoflegends.com/en/c/help-support-en/hPvMFBIN-how-to-recover-your-account-keep-it-safe) can help you preventing this from happening again.
I got new computer. It had only LoL and Skype installed. My password was "strong" (according to Riot) and I had verified the account with an Email that only know!
Riryz (EUW)
: by not letting them get your account details in the 1st place? i thought i was saying something completely normal? ALSO the account deserves permaban. account sharing is forbidden (this includes selling, buying AND giving away).
Are tou stupid (with excuse)? I don't even know who the "hacker" is!! Also I haven't sold or shared the account with anyone!
: If that's the case, you can write a ticket to the support. I wouldn't expect them to lift the ban, because you are responsible for your own account security. If bans that were received when you were hacked are lifted, malicious people who really deserve a punishment, could pretent that their account got hacked when they received the punishment.
How am I supposed to protect the account from someone that has changed my password?
Riryz (EUW)
: thats not a ban by accident. its your account and its your responsibility to keep it safe. anything that happens on it is your responsibility so even though someone else "stole" (you prob just gave your info away) your account and flamed on it the ban is deserved. its probably for the best that the account is banned. why even return the account to you when you cant even keep it safe anyways? also a month is way to long. im pretty sure its not only the "hacker" that flamed. pretty sure you flamed as well.
How am I supposed to protect the account from someone that has changed my password? And no, I haven't flamed from this account because my cousin gave it to me!
Viavarian (EUW)
: You can contact Riot support and see if they will help you. However, it is your responsibility to ensure the safety of your account, so I'd consider it unlikely that you'll get your account back.
I know that I will not get it back, but how am I supposed to protect the account from someone that has changed my password?
: You probably misbehaved, because you get this punishment a month after your account got hacked. Punishments for bad behaviour are handed out almost immediately after a game.
Hi there! I meant that it all happened like a month ago.
Endellion (EUW)
: Hi there. You say that you got a permanent suspension from the behaviour in just the games the 'hacker' played, but unless the chat was really, really, **really** bad it is highly unlikely that just those games caused the suspension.
I did not play LoL for one or two months because I had work. When I had more free time I logged in the account and saw that it was perma banned (maybe it had other suspensions or direct perma ban). I contacted Riot but they sent me copied messages and didn't solve the problem at all.
: So if I understand well, your account got stolen a month ago and now it's banned for unsportsmanlike behaviour. In that case you misbehaved as well, making a punishment justified.
What do you mean by this?
  Rioter Comments
Altiverse (EUNE)
: Which heca skin is better?
Arcade is wsy better
DimiInc (EUNE)
: Then go on and submit a ticket through [here](https://support.riotgames.com/hc/en-us) Rioters are not insane, if you can prove that you indeed were not cheating they will lift the ban. Although, chances are that you really had some third party program on, on the PC you were playing from. Be careful when you are playing on PCs that are not yours.
: I hear you, no-one here on boards knows anything about them either ( ͡° ͜ʖ ͡°) Also, if you don't know anything about them, how can you be sure you never used them? Like cmon man, the system wouldn't flag your account for nothing.
On my computer I have League of Legends, Skype and Need for Speed Most Wanted installed. I have never installed hacks for League of Legends. I only knew Mkjogo, but I knew what is going to happen if I use it so I didn't download it.
: its hilarous how many got false-banned... but what now?...
Our account are gone for no reason!! Riot will never give them back.
: Well, the downloading method doesn't really differ from downloading a league client, you know...
Actually I don't know anything about these programs.
: banned for 3rd party programms, but i did NOT! help me, please Riot :(
Riot, fix this!! I was banned too. Although I have never used these kinds of programs.
: Please answer to the following questions: > Have you ever shared your account with anyone? > Have you played on any other computers aside from your own? > Any chance you could have been hacked/told your password to someone? A few cases I've seen on this is simply that the member account shared. Account sharing goes under the ban category "3rd party program and cheats" as well. From what I read in the comments you had a reply from Riot ("automated") which you weren't satisfied with. If you had a reply saying they weren't going to lift your penalty there's large chances that they checked your account for signs of malicious software use or account sharing a second time and found you guilty. Answer my questions above, if you answer "yes" to any of the three it's likely to be the solution to your problem. If not you can spam Riot with more tickets, albeit I'm dubious as to how much it'll help your case.
No. No. And no. However I don't know if I have been hacked.
: >I don't even know ... how to download Well, somehow you managed to download League of Legends and install it too.
And you think you are funny? I was talking about the 3rd party programs.
Siggnature (EUNE)
: @Riot what happened?!
They just sent me message that is copied! They haven't even read my case.
Rioter Comments
: getting permanently suspended for first use to script ??
I got banned for the same, eventhough I haven't used hack.
xDarkSlayer (EUNE)
: Banned For No Reason ^^
I have the exactly same problem. I contacted the support and they still told me that I was using hacks, evendough I don't even know how to find or install these programs (I will never do it).
mustafa2881 (EUNE)
: > [{quoted}](name=Siggnature,realm=EUNE,application-id=eZuvYsEr,discussion-id=cE1liwB5,comment-id=00010000,timestamp=2016-04-21T21:19:26.413+0000) > > I don't really care about URF now. I just want my account back because I have never used this kind of programs! i know and i said its a bug, if you want tell the support about this and they will remove the ban
I hope it is a bug!!
mustafa2881 (EUNE)
: this is a bug that every one does have this patch :P ooooh i feel bad for you, you aren't gonna play urf aren't you? TELL THE DAMN SUPPORT FAST SO U PREPARE UR SELF
I don't really care about URF now. I just want my account back because I have never used this kind of programs!
: banned for 3rd party software, but i did NOT.
: i just dont know what i shall do :( i have spend money on this account to have skins on my main champions. i love this game i would never try to harm my account or the game by using harmfull 3rd party software :( this text must read a riot employee anyway, otherwise it doesnt help much... just want to let you guys know what happend to me and i feel like i have to share my pain with someone else :(
: I've sent a ticket, no response yet but I'll comment again when I have news.
: So, is using custom skins a bannable offence? And if not, how can i get my suspension rescinded?
Yeah, I have never used these programs or third party programs but I am perma banned.
mustafa2881 (EUNE)
: To all players with a 3rd party programs perma bans...
I really hope this is a bug! I am banned too but I have never used things like that!
Bl4ck C4t (EUW)
: It seems like Riot is just banning everyone for no good reason? I thought I was the only one but a friend of mine got permabanned too... he has never cheated in a game or even gotten banned I really don't know whats happening.. URF is coming up too so I really hope they start unbanning these random bans..
Siggnature (EUNE)
: @Riot Eambo or any other Rioter please reply me!!
Hello and thank you for replying me! I contacted the Support. I can tell and I guaranty you that I have never used this kind of programs because: 1. I don't know how they work and 2. I know what is going to happen if I use them. This is a 100% mistake.
  Rioter Comments
: banned for 3rd party usage, but i did not have used anything... copy paste asnwers from riot support
MynadarxCZ (EUNE)
: The game is desinged like that on purpose :). Just like WoW ;).
What the f*ck (sorry for this) is happening? My account is banned for this too. However, I have never used 3rd Party Programs. I didn't even know what are they.
Àvalon (EUW)
: Submit a ticket to [support](https://support.riotgames.com/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.riotgames.com%2Fhc%2Fen-us%2Frequests) since I believe no one here can help you regarding this ''ban'' of yours. :/
I submied a ticket but I thought that atleast on of the Riot employees will se this and reply to me. I saw that they reply on other posts in the forums. :)
Àvalon (EUW)
: For using third party programs.
Dude, I am really worried and I don't want to see jokes and this kind of stuff. :)
Rioter Comments
Cosantoir (EUW)
: > [{quoted}](name=Mr Johnny Blaze ,realm=EUNE,application-id=2BfrHbKG,discussion-id=3pzwEEu4,comment-id=,timestamp=2016-04-20T10:47:46.633+0000) > > Well, Hello. > > I hope your day is going good so far. Well this may be a bit long, but thank you for reading > I recently transferred From Na to EUNE. > I had a few issues with unable to buy RP, so I submitted a support request and waited. AND Today I got PermaBanned. I'm not exactly sure if it is related? > The email I reserved said I did some severe violiation of the term of use code of league. Is there anywhere I can Plead guilty or not? I want some explanation? > I'm not toxic in games I try hard to not rage. I'm sure the occasional swear may have slipped, But I honestly Try. I'm genuinly upset. I love the game and I do not get why I was banned. > I've never exploited the game, potentialy the use of a macro to spam laugh or taunt if it counts? > I don't think I have impersonated a riot employee. Heck I had a few of them on my friends list on NA and Riot Qii Can probably attest to my attitude towards other players. > The other term of use I am not exactly sure how to break. > I'm sorry if this is too much nagging. I really hope someone who can give me more explanation reads this. > Thank you for your time guys. > Have a good day. Hey, I've asked about this and your account has received a protective ban please email Player support and they will go through their concerns with you directly. As soon as this is resolved you should be good to go. I hope this helps.
Can you see details for my account because it is banned for using "3rd Party Programs". Unfortunatelly, I have never downloaded or used this kind of programs. Thank you in advance!
: GL dealing with support, I'm still trying to get my main back when it got banned for 3rd party programming. I've never cheated or anything, even provided them with evidence. But it's ok they gave me a link to create a new account.
OMG, yes! It is the same as me. I hope it is a mistake.
Àvalon (EUW)
: Programs that gives you an unfair advantage, and/or change your client in any way which breach the Terms of Use. **Terms of Use; V. Code of conduct.** J: Using any unauthorized third party programs, including but not limited to "mods," "hacks," "cheats," "scripts," "bots," "trainers," and automation programs, that interact with the Software in any way, for any purpose, including, without limitation, any unauthorized third party programs that intercept, emulate, or redirect any communication between the Software and Riot Games and any unauthorized third party programs that collect information about the Game by reading areas of memory used by the Software to store information;
I haven't used this kind of programs. But why my account is banned?
Rioter Comments

Siggnature

Level 30 (EUNE)
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