: Login Servers Unavailable - Failed to Authenticate
Virgin Media still reported for Assisting Enemy Team. x9 please
Eambo (EUW)
: Hey guys, We've just made some changes - can you try again and let us know if things are working for you? Thanks!
: Login Servers Unavailable - Failed to Authenticate
Update. Mine is working now I am in. What was the problem? @ Riot
: Login Servers Unavailable - Failed to Authenticate
I made a post here on the Virgin Media website keep track of it for updates. http://community.virginmedia.com/t5/Gaming-Support/Virgin-Media-can-not-connect-to-League-of-Legends-Server/m-p/3593148#M38615
: Login Servers Unavailable - Failed to Authenticate
So how do we explain to the Virgin Media Customer services over the phone? @riot can you please give Virgin Media a call and say whats up? Thanks.
: UK Virgin Media https://pastebin.com/fMtZsC7f
im Virgin Media too bro! virgin Media reported!
: haha i was thinking it was my internet so i restarted my hub xD
https://boards.euw.leagueoflegends.com/en/c/bug-reports-eu/LJjsfOuQ-login-servers-unavailable-failed-to-authenticate go to this there is a riot trying to figure it out need to post logs and stuff
: Login Servers Unavailable - Failed to Authenticate
So if were to call up Virgin Media how should I explain to them?
: cant log in anyone else?
https://boards.euw.leagueoflegends.com/en/c/bug-reports-eu/LJjsfOuQ-login-servers-unavailable-failed-to-authenticate?comment=0005 go to this thread there is Riot on it. he made a post 10 mins ago
Eambo (EUW)
: Thanks guys, it looks like you may be having issues reaching the platform. Would you mind doing the following? - Press windows key + r to open "run" - Type "cmd" and hit enter - Type "ping prod.euw1.lol.riotgames.com" and hit enter - When finished, type "nslookup prod.euw1.lol.riotgames.com" and hit enter - When finished, type "tracert prod.euw1.lol.riotgames.com" and hit enter Once complete, please upload the results (here or pastebin, whichever is handier! ^_^)
Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Tony>ping prod.euw1.lol.riotgames.com Pinging prod.euw1.lol.riotgames.com [185.40.64.65] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 185.40.64.65: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Users\Tony>nslookup prod.euw1.lolriotgames.com Server: google-public-dns-a.google.com Address: 8.8.8.8 *** google-public-dns-a.google.com can't find prod.euw1.lolriotgames.com: Non-ex istent domain C:\Users\Tony>nslookup prod.euw1.lol.riotgames.com Server: google-public-dns-a.google.com Address: 8.8.8.8 Non-authoritative answer: Name: prod.euw1.lol.riotgames.com Address: 185.40.64.65 C:\Users\Tony>tracert prod.euw1.lol.riotgames.com Tracing route to prod.euw1.lol.riotgames.com [185.40.64.65] over a maximum of 30 hops: 1 4 ms 2 ms 1 ms 192.168.0.1 2 10 ms 9 ms 9 ms 10.11.152.1 3 18 ms 9 ms 16 ms bagu-core-2a-xe-225-0.network.virginmedia.net [6 2.252.244.17] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 20 ms 31 ms 15 ms brnt-ic-1-ae0-0.network.virginmedia.net [62.254. 42.198] 8 20 ms 20 ms 22 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174 ] 9 * * * Request timed out. 10 * * * Request timed out. 11 30 ms 29 ms 29 ms nl-ams04a-ri3-ae8-0.aorta.net [84.116.130.97] 12 28 ms 29 ms 29 ms 213.46.182.2 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. C:\Users\Tony> UK Virgin Media EU WEST https://pastebin.com/QSV7aH8S
: cant log in anyone else?
@Riot anyone able to do some checks?
: Can not log in!!!
same here bro! just test this. Try tethering your mobile phones internet onto your PC and see if you can log in. works for me but I cant log in using my home internet
: cant log in anyone else?
what on earth is going on? I got people to carry and fools to kill! I know i can get it working using Phone Tethering but come on! I want to play using my ISP! welp! Hex Tex Tool does not fix. Just tried it.
: wev been in champ select, something crashed, and all 3 of us(premades, same internet connection) got same error. whenever we try to log in it shows that : '' An unexpected error occurred while loging in. Please try again. If this issue persists contact support at ... ''{{item:3070}}
yah thats what i'm getting. however I can connect using my phones internet. It seems as though Riot has blocked my ISP when it crashed. Sick Penalty!
: cant log in anyone else?
after some testing I can log in with my mobile phone network if tether to PC but I cant log in with ISP ( Virgin Media ) Internet is fine though. just cant log in!
Rioter Comments
Rioter Comments
KimboMedz (EUW)
: Fps Drops
you are not alone. I am getting sudden fps spikes too. on my lower end pc which is normally stable at 100+fps. No one from Riot has responded to these Fps probs.
  Rioter Comments
Yultron (EUNE)
: Honor level 3
me too just now. https://www.dropbox.com/s/jcpfb6wpxjl2fa2/CmC%20Killer.jpg?dl=0
Rioter Comments
: And why would players intentionally join matches that already have an disadvantage because one player was afk? And what happens if the player comes back? And how would you prevent players from bullying bad players to leave the game in order to be replaced by a better player?
And why would players intentionally join matches that already have an disadvantage because one player was afk? You would join because you are a "White Knight". You want to help a losing team and give them a better chance. Maybe you are looking for a short game and bored. Imagine you joined as a White Knight and ultimately winning the game. What better victory can you think of? If you are replacing a troll and he decided to sell all his items until he had no gold left, that would be a problem but because you are a White Knight, You will figure something out. OR maybe allow White Knights a set amount of gold depending on time of game so if the troll continues to buy and sell until no gold is left then leaves. No Problemo! White Knight is here to save the day! And what happens if the player comes back? After 5 mins of Disconnection White Knights should be open to join that game. And the leaver must wait until that game is complete before they can join another. In most cases the leaver most likely would have left to do other things. OR maybe if the leaver continues to try to reconnect maybe pop a notification to the White Knight whether to allow the leaver to return and take over. I am sure the White Knights Team will communicate with the White Knight, the reason why the leaver left. Whether it was out of rage/trolling or just suddenly disconnected. And how would you prevent players from bullying bad players to leave the game in order to be replaced by a better player? If there are players bullying you. There is a mute button. Use it.
Rioter Comments
Riämond (EUNE)
: Permanent Autofill
I would rather wait an extra 30 mins for a decent game where I play my 2 chosen lanes than get an autofill. Autofill does more dmg than good. when you are not autofilled, someone else in your team is autofilled and they troll. happens in normal happens in rank. free loss waste of time.
Rioter Comments
: Katarina's state at the moment
Katarina is strong. Hard to play at first but Strong when you master her kit. Her main damage comes from her passive daggers. Bare in mind that her passive has 100% AD and AP ratio insane dmg. For example at 500 ap it does 1k dmg each and it is possible to land 2 passive daggers with Q and W in a fight on the same target or targets + ulti on top of that. Daggers are mainly used to set up her Passive. Master her and she is a beast! I have had great success with her after getting use to her. Stay the hell away from her daggers on the floor if you want to live. She can Shunpo on to the dagger and shunpo again to you for a quick finish without burning flash if you are low on health. Her full burst combo is Q when opponent is close the dagger on the floor, shunpo + W + R. whilst your ulti is going off the dagger from W will drop and deal insane added dmg.
Rioter Comments
: Your thoughts on the new Ryze?
yes i think his passive has a problem with the Timer actually. It should be like annies. no Timer. so he can activate it when rdy. like annies stun.
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CmC Killer

Level 48 (EUW)
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