Mattyth (EUNE)
: Same here, except a skin for a Vi (I already have 3 skins for her) I got it full of skins for a champions I remember playing only once this season.
daym i guess we are just unlucky.
Rioter Comments
Rioter Comments
NoxTheBoss (EUNE)
: If its an option that provides you with visa or paypal it should work fine. There should be no problem if it allows you to buy it and the money goes through. In any case if you somehow do not receive the rp you can always send the money receipt to riot and get your rp with proof of purchase.
ohh okey because for me its better to buy for 10 pounds 2000 rp than 10 euro 1580 rp
: Can i buy rp from united kingdom store?
i mean that i want to buy from ingame store with credit card
Rioter Comments
Sosikanon (EUW)
: same here !
So i guess im not alone then...
Rioter Comments
Altiverse (EUNE)
: It normally takes me a few hours - a day and a half at most. Once I had a reply in literally 2 hours and 51 minutes. I think they like me or something ^0^
: How long does it take to get answer from support
Maybe i submitted in wrong category? Because the ticket about that i am missing 13 rp for augmented chest bundle and i have added a drawing for it, but its in category Billing and Store>payment method but i dont know in which category to post this.
: > [{quoted}](name=CookieMonsterBob,realm=EUW,application-id=eZuvYsEr,discussion-id=P9TQG5th,comment-id=00000000,timestamp=2016-08-05T06:31:15.125+0000) > > Should i resent the ticket then? Because 3 days had passed. added any new comments in ticket after open ?
: around 1 day - 2 days
Should i resent the ticket then? Because 3 days had passed.
Rioter Comments
Eambo (EUW)
: > [{quoted}](name=CookieMonsterBob,realm=EUW,application-id=eZuvYsEr,discussion-id=bt2vk0iN,comment-id=0002000000000001,timestamp=2016-07-04T15:08:21.575+0000) > > bump Hey CookieMonsterBob, Unfortunately we've had no response from the last contact to the provider we believe to be having issues - we'll continue to reach out to them and update as soon as we have any further information. Unfortunately I don't have an ETA as I'm not sure when they'll respond.
Thanks now its all working great. ^.^
: MK LoL is now illegal ???!!
You can use custom skins, but you cannot use custom skins that are made by riot on you base skins, that is illegal. But if its made by other people you can use it freely without any risk. Hope that clears some misunderstandings.
Eambo (EUW)
: > [{quoted}](name=CookieMonsterBob,realm=EUW,application-id=eZuvYsEr,discussion-id=bt2vk0iN,comment-id=00020000,timestamp=2016-07-04T07:00:40.432+0000) > > Hey just tried to see if its working, but its not says the same thing.... Would you mind running another trace without the VPN and posting the results? Thanks again!
Eambo (EUW)
: > [{quoted}](name=CookieMonsterBob,realm=EUW,application-id=eZuvYsEr,discussion-id=bt2vk0iN,comment-id=00020000,timestamp=2016-07-04T07:00:40.432+0000) > > Hey just tried to see if its working, but its not says the same thing.... Would you mind running another trace without the VPN and posting the results? Thanks again!
Yeah ok no problem but it looks like its the same: Tracing route to chat.euw1.lol.riotgames.com [185.40.64.69] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 2 ms 1 ms 1 ms dmz-2-212.cgates.lt [5.20.2.212] 4 4 ms 1 ms 1 ms dmz-3-10.cgates.lt [5.20.3.10] 5 3 ms 3 ms 3 ms dmz-3-14.cgates.lt [5.20.3.14] 6 3 ms 3 ms 3 ms ip-217-17-85-165.mikrovisata.net [217.17.85.165] 7 3 ms 3 ms 3 ms xe003.RT.RTC.KUN.LT.retn.net [87.245.248.100] 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete.
Eambo (EUW)
: Hey CookieMonsterBob, I've reached out to the area that your trace is having problems, and we are working with them to see if we can figure out where the issue lies. They have taken a look and advised they're having issues routing through a portion of our network, however other providers don't seem to be experiencing this. We're continuing to look from our end as well as triage with the external parties to try to get this resolved :-) Edit: I've actually just tested once again and connectivity seems a bit healthier - can you advise if you're still having the problem?
Hey just tried to see if its working, but its not says the same thing....
Deliminus (EUNE)
: :-D
If you will find how to fix it let me know :) same problem for me
: Dont leave me hangin... pls{{champion:32}} {{item:3070}}
Eambo (EUW)
: > [{quoted}](name=CookieMonsterBob,realm=EUW,application-id=eZuvYsEr,discussion-id=bt2vk0iN,comment-id=00000000,timestamp=2016-07-03T11:29:40.470+0000) > > Amm i tried and it show that webpage is not available and i cant acces it. If you try with the VPN, can you access it? It sounds like this is most likely your issue. Please try the following: - Press Windows Key + R to open "run" - Type "cmd" and hit enter - Type "tracert chat.euw1.lol.riotgames.com" and hit enter - Paste the results here If you can do this once without VPN and once with, this may also help us find what route is causing you issues. Thanks! :-)
: Without VPN: Tracing route to chat.euw1.lol.riotgames.com [185.40.64.69] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 2 ms 1 ms 1 ms dmz-2-212.cgates.lt [5.20.2.212] 4 1 ms 1 ms 1 ms dmz-3-10.cgates.lt [5.20.3.10] 5 4 ms 5 ms 3 ms dmz-3-14.cgates.lt [5.20.3.14] 6 3 ms 3 ms 3 ms ip-217-17-85-165.mikrovisata.net [217.17.85.165] 7 3 ms 3 ms 3 ms xe003.RT.RTC.KUN.LT.retn.net [87.245.248.100] 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. And with VPN: Tracing route to chat.euw1.lol.riotgames.com [185.40.64.69] over a maximum of 30 hops: 1 * 27 ms 27 ms 172.18.11.1 2 28 ms 28 ms 28 ms 46.101.112.253 3 28 ms 28 ms 28 ms 138.197.250.150 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 36 ms 40 ms 36 ms 104.160.141.103 8 35 ms 35 ms 35 ms 104.160.141.107 9 * * * Request timed out. 10 * * * Request timed out. 11 36 ms 36 ms 36 ms 185.40.64.69 Trace complete.
Dont leave me hangin... pls{{champion:32}} {{item:3070}}
Eambo (EUW)
: > [{quoted}](name=CookieMonsterBob,realm=EUW,application-id=eZuvYsEr,discussion-id=bt2vk0iN,comment-id=00000000,timestamp=2016-07-03T11:29:40.470+0000) > > Amm i tried and it show that webpage is not available and i cant acces it. If you try with the VPN, can you access it? It sounds like this is most likely your issue. Please try the following: - Press Windows Key + R to open "run" - Type "cmd" and hit enter - Type "tracert chat.euw1.lol.riotgames.com" and hit enter - Paste the results here If you can do this once without VPN and once with, this may also help us find what route is causing you issues. Thanks! :-)
Without VPN: Tracing route to chat.euw1.lol.riotgames.com [185.40.64.69] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 2 ms 1 ms 1 ms dmz-2-212.cgates.lt [5.20.2.212] 4 1 ms 1 ms 1 ms dmz-3-10.cgates.lt [5.20.3.10] 5 4 ms 5 ms 3 ms dmz-3-14.cgates.lt [5.20.3.14] 6 3 ms 3 ms 3 ms ip-217-17-85-165.mikrovisata.net [217.17.85.165] 7 3 ms 3 ms 3 ms xe003.RT.RTC.KUN.LT.retn.net [87.245.248.100] 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. And with VPN: Tracing route to chat.euw1.lol.riotgames.com [185.40.64.69] over a maximum of 30 hops: 1 * 27 ms 27 ms 172.18.11.1 2 28 ms 28 ms 28 ms 46.101.112.253 3 28 ms 28 ms 28 ms 138.197.250.150 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 36 ms 40 ms 36 ms 104.160.141.103 8 35 ms 35 ms 35 ms 104.160.141.107 9 * * * Request timed out. 10 * * * Request timed out. 11 36 ms 36 ms 36 ms 185.40.64.69 Trace complete.
Eambo (EUW)
: Hi CookieMonsterBob, Can you please try accessing [THIS URL](https://chat.euw1.lol.riotgames.com:5223/) without the VPN - what do you see? You should see some XML if things are working correctly.
Amm i tried and it show that webpage is not available and i cant acces it.
  Rioter Comments
DaRaLt (EUW)
: CHAT
Same for me its really annoying
TokyoWolf (EUW)
: WTF CHAT DISCONECTED CANT TYPE IN CHAMP SELECT
Same thing for me i just use vpn to change ip and then it works, but need to fix it somehow

CookieMonsterBob

Level 211 (EUW)
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