Rioter Comments
: Did not recive a champion capsule after leveling from 40 to 41.
Check your inventory to see if the capsule was automatically opened for you. If you have loot that wasn't there before, that's what happened. Something similar happened to me. If you don't notice any new loot that wasn't there before, submit a help ticket to Riot and they'll have someone confirm what loot you should have received.
: Anyone else have missing runepages
I saw another post from someone who's rune pages disappeared. In ARAM champion select, sometimes I can't edit my runes at all, and I can only switch between the 3 pages I created, but am unable to edit them at all. The rune pages are really buggy.
: No capsule on leveling
Something similar happened to me when I hit level 75. I was supposed to get a "glorious" capsule and when I clicked on my loot page, it wasn't there. Turns out the capsule glitched and opened automatically. I submitted a request ticket, Riot checked and told me what loot I received, I checked and sure enough, the loot had been added directly to my inventory without me opening the capsule. Try checking to see if you got some new skins are champion shards, it's possible your capsule glitched and opened automatically. Otherwise, try sending submitting a ticket request directly to Riot, they'll be able to directly check what loot you should have received and make sure it ends up on your account.
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: If it's on Apple's end, then you just need to wait for them to make patches?
I'm hoping Apple releases an update soon that fixes whatever is causing the issue, if it is on their end. I guess that's all there is to do at this point. And maybe switch to Dota in the meantime :)
teemos (EUW)
: Why are u on a mac also dota 2 is bad
Dota 2 might be bad, but at least it doesn't crash every game. I'm on a Mac cuz that's what I got for college. Very reliable. Unlike League, sadly :/
: wdym by support issues?
I mean, not being able to log in to submit a help ticket is a support issue. I mean, the game crashing frequently and then not being able to relaunch is an issue. I mean, never getting responses from Riot is a support issue.
: Can't Submit a Request
Done. League is gone. Why are there so many support issues?
Rioter Comments
: I tried the Hextech Repair Tool and that wasn't able to fix everything. I erased and reinstalled League a couple days ago. I haven't been able to play much since, but so far my problems have been limited to the occasional difficulty launching League. Which is much better than having it crash all the time. At one point (I think mid-January?), Riot said they were aware of an issue for Mac OS High Sierra users but that the problem was on Apple's end. I'm hoping that has since been resolved, and that the bugs I was experiencing were erased and fixed when I reinstalled League. That would be my advice for anyone else experiencing similar problems. Hopefully this solves it!
Never mind, it still crashes mid game :/
: That... is, very strange... You should notify Riot about that so that they could fix the bug, unless you and everyone else has already done that and Riot just hasn't gotten to fixing the issue...?
I tried the Hextech Repair Tool and that wasn't able to fix everything. I erased and reinstalled League a couple days ago. I haven't been able to play much since, but so far my problems have been limited to the occasional difficulty launching League. Which is much better than having it crash all the time. At one point (I think mid-January?), Riot said they were aware of an issue for Mac OS High Sierra users but that the problem was on Apple's end. I'm hoping that has since been resolved, and that the bugs I was experiencing were erased and fixed when I reinstalled League. That would be my advice for anyone else experiencing similar problems. Hopefully this solves it!
: Let us step on Katarina daggers to destroy them on the ground
Just play Zilian and toss bombs on her daggers. Or yourself.
: Yes, the interaction between your computer and LoL has problems
It's between EU West and the High Sierra Operating system. I've been digging up complaints and problems from other EUW Mac users going to back to the release of the operating system back in September. It's interesting to note, I don't have troubles when I play on the North America server, even from where I am in Europe. The higher ping is to be expected, but still better than having the EUW client crash every game.
: Immediate disconnect upon log-in
Riot, any comment on when this issue will be fixed?
: So, are you saying you're using LoL on a Mac? I think that explains everything
There's no problem with the laptop. When League is working fine, my computer is the fastest with in-client navigation. I can play games like Tomb Raider or Diablo III with high resolution and there's no problems. But League randomly decides to poop out. The computer isn't the problem, it's League's coding.
SPVVPS (EUW)
: This is a problem I and many other mac users have been having for months now! There are threads all over the boards and I have tried all the "fixes" but none provide any long term solutions. If I manage to get into a game I am guaranteed at least one random bugsplat, causing all kinds of issues for me and my team.
The last game I played, I had 3 crashes before 10 minutes had passed. This is pretty ridiculous.
Bunnylift (EUW)
: I miss honoring the enemy team
There have been a number of games I wish I could honor someone from the other time. Maybe they were a good sport and congratulated me on a good play. Maybe they were making jokes and made the game more enjoyable, or maybe they didn't give up when their team was doing poorly. I respect an enemy who doesn't give up, and I wish I could give them in-game honor.
: I don't think you should have any problems with hardware, so try seeing if you might have software that is conflicting with LoL
I've tried reinstalling League, I've tried using the Hextech Repair tool, I even tried wiping and reinstalling my operating system, High Sierra. I've heard from other mac users they're having similar troubles, all running High Sierra. None of my other online games, movies or programs have connection/loading problems like this.
Lexient (EUW)
: wishing a more strict ban policy
I frequently report teammates and players who flame and blame. I don't mean if they just make one comment, I report when it's excessive and beyond what I consider reasonable. Which honestly happens about 3rd game or so. I don't remember the last time I got a notification saying riot reviewed my report and punished a player. Maybe Riot doesn't send out those notifications anymore, maybe my reports are being ignored. I agree that riot needs to crack down on players. If a person is too immature to play with a team, they're too immature to play League. Maybe Riot needs more monitors. I volunteer as tribute! Probably won't happen though, but the League community is super toxic
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Febos (EUW)
: Nay. Chests are not the issue, keys are: https://i.imgur.com/LM0SScT.png That was about 1 month ago. Right now I have 25 fragments and 30 chests. I need 90 fragments to open all of those. Here is the difference between you and me https://i.imgur.com/Y4tJqFa.png
Hey, I'll trade you some keys for chests ;)
Smerk (EUW)
: In theory ARAM is a good place to earn chests as you are forced to paly many different champions, in reality it is quite bad place as it's much harder to earn S rank there. I had similar problem, although it never went to such extreme numbers, at most I had 5 keys without chests, then I realized that it's super easy to earn chests in normals by playing with few friends
ARAM is a good place for chests. I usually play ARAM and most of the chests I've earned, I've gotten through ARAM games. It's a good challenge and helps understand enemy champs better. The honor system has been great for getting key fragments and it sounds like most players have the opposite problem I'm having. I think being able to reforge multiple keys into a chest could be a good way of rewarding sportsmanlike players who receive lots of key fragments, from honor especially.
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Lutafistacious

Level 93 (EUW)
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