Laslow21 (EUW)
: Hey guys, Riot Laslow here (sorry for no red tag on EUW). I work in the Riot Direct group and am involved with helping to make the ping better/more consistent. Especially in EU. If you could please provide the following information if you are having issues and I can try to see if there is anything on our side that we can do. ISP Normal Ping Latest Ping Spiking or Consistent? Traceroute to: 104.160.141.1 if you play on EUW or Traceroute to: 104.160.142.1 if you play on EUNE To run a traceroute open your command prompt by clicking start, then run, then type in CMD and then in the window type tracert 104.160.141.1 (for example to EUW). Please paste a copy of the traceroute in your response here. Make sure to only include the traceroute and no identifying information from your computer like computer or user name. Once I gather a bunch of these I will see if we can find a correlation. Sometimes the best we can do is just notify the ISP that you guys are having trouble, but that's better than nothing :) Thanks everyone! Laslow
ISP: Connexin Normal ping: 50-90 Latest: 60 - 400+ Short periods of good ping but frequent periods of 200+ Trace route: Tracing route to 104.160.141.1 over a maximum of 30 hops 1 3 ms 1 ms 1 ms 192.168.1.1 2 1 ms 1 ms 1 ms 192.168.5.1 3 31 ms 25 ms 32 ms 10.1.6.1 4 169 ms 25 ms 66 ms 10.100.1.49 5 99 ms 103 ms 62 ms 10.100.1.65 6 77 ms 144 ms 94 ms 10.100.1.73 7 155 ms 70 ms 64 ms firstel-e0.inet.ntl.com [212.250.136.190] 8 266 ms 109 ms 95 ms nott-lam-3-tenge84-3421.network.virginmedia.net [81.109.169.18] 9 42 ms 198 ms 211 ms nott-core-2b-xe-1121-0.network.virginmedia.net [80.1.79.241] 10 * * * Request timed out. 11 84 ms 325 ms 119 ms nrth-bb-1b-ae0-0.network.virginmedia.net [62.254.42.130] 12 128 ms 92 ms 138 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162] 13 * * * Request timed out. 14 * * * Request timed out. 15 318 ms 103 ms 130 ms nl-ams04a-ri2-ae7-0.aorta.net [84.116.134.89] 16 154 ms 227 ms 63 ms 213.46.182.2 17 46 ms 51 ms 33 ms 104.160.141.1 Hope this helps
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