: I think someone hacked my account and now I'm permabanned
Thanks for the support guys, I am now unbanned! Happy Days. Riot have been very responsive, this thread probably helped, so thank you everyone. Scan your computers for malware and use some heavy passwords.
Rioter Comments
: (Falsely) Innapropriate Name
So I got a reply back from Riot Games Support after my request to get my name back. "_Hello Kratorix, As your summoner name was found to be in violation of our Terms of Use, we have changed it to something in line with what we deem is generally acceptable. An email was sent to the email address associated with your account--be sure to check your spam/trash folders. I won’t be able to change your name for you, but if you would like a different name than the one provided, a one-time free name change to a name of your choice will be available to you upon completion of the following: -Completion of the survey provided in the email sent -Post-survey, playing through 50 games with the name we have provided you -Completion of a second survey at the conclusion of these games (the survey can take up to a week to be sent) Upon completion of the above requirements, you will be prompted upon a future login to change your name to one of your choice. It will take about a week to process the request, so thank you for your patience!_ " This is them basically telling me to sod off. 1. They did not mention what I have violated from Terms of Use 2. They said they can't change my name after my complaint was that they changed my name. 3. They're asking me to **work** to change my name (50 games and 2 surveys?) after refusing to tell me what I have done wrong or mentioning anything about references I have sent to them as to why "CockHorse" is not vulgar. I've had this name for 5 years Riot.
Savage Devi (EUNE)
: Heyo~ I don't believe it's a case of reports causing this. Looking at the boards there's 4 threads about sudden name changes already, so I'm guessing this is something automated that we haven't been told about yet. And for some reason people aren't allowed to choose their own names which is also unusual. Good luck getting your name back.
Hey man. It is reports/innapropriate name because I got an email from riot and I quote: "_As your summoner name was found to be in violation of our Terms of Use, we have changed it to something that is more in line with what we deem is acceptable. You should see your updated name upon your next login._" Section V of Terms of Use: Code of Conduct Paragraph L: "_Selecting a Summoner name that is falsely indicative of an association with Riot Games, contains personally identifying information, infringes on the proprietary or non-proprietary rights of third parties, or that is offensive, defamatory, vulgar, obscene, sexually explicit, racially, ethnically, or otherwise objectionable. You may not use a misspelling or an alternative spelling to circumvent this restriction on Summoner name choices. Riot Games may modify any name which, in the sole and exclusive judgment of Riot Games, violates this provision without further notification to you, and may take further disciplinary measures, including Account termination, for repeated violations;_" I don't think it is something else. Also, of importance to everyone else which has this problem, the email says that I can choose a new name for free after playing 50 games. Seems a bit arbitrary.
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RadiantMole

Level 100 (EUW)
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