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taki1212 (EUW)
: New to the game? Np. But stupid also? Sry mate, here's your perma ban.
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: Same happened to me... I was J4 6-0 my team ended up winning... but counted me as AFK and gave me a leaver buster and loss me 20LP... but we WON the damn game...
> [{quoted}](name=Thresh is Dead,realm=EUW,application-id=eZuvYsEr,discussion-id=jg0gUT11,comment-id=0006,timestamp=2016-10-26T13:12:11.039+0000) > > Same happened to me... I was J4 6-0 my team ended up winning... but counted me as AFK and gave me a leaver buster and loss me 20LP... but we WON the damn game... Yeah, exactly the same here. And because I would have earned 18-20 lp for the game, it essentially counts as losing 40 lp which is just ludicrous
Zantonny (EUW)
: Everything is working again now, but lets try to work out what it was as I'm sure Riot could use that. I'm from the UK I am using BT ISP No Anti-Virus No Firewall
> [{quoted}](name=Zantonny,realm=EUW,application-id=eZuvYsEr,discussion-id=jg0gUT11,comment-id=0004,timestamp=2016-10-26T13:05:38.439+0000) > > Everything is working again now, but lets try to work out what it was as I'm sure Riot could use that. > > I'm from the UK > I am using BT ISP > No Anti-Virus > No Firewall Same thing here. This might be it (Perhaps something to do with BT?) Personally on Plusnet, but I know they're owned by BT and run through all BT lines.
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: When you're in the toilet
https://www.youtube.com/watch?v=UJOuj59l-O4 This works too
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Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=000000000000000000000000000000000000000100000000,timestamp=2015-04-22T06:46:05.065+0000) > > Yeah, the browser started to work again quicker than the game though. I'm honestly not sure what would cause this other than potentially an issue with the network card... Next time this happens, can you try opening Device Manager, disabling your Realtek network card, then re-enabling it. Does this get you back up and running again immediately, or does the issue persist? Also, do you have any other method of connecting to test with? For example, wireless, or if it's a desktop do you have a USB wireless dongle you can borrow to see if the same issue occurs?
> [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=0000000000000000000000000000000000000001000000000000,timestamp=2015-04-22T08:28:57.124+0000) > > I'm honestly not sure what would cause this other than potentially an issue with the network card... > > Next time this happens, can you try opening Device Manager, disabling your Realtek network card, then re-enabling it. Does this get you back up and running again immediately, or does the issue persist? > > Also, do you have any other method of connecting to test with? For example, wireless, or if it's a desktop do you have a USB wireless dongle you can borrow to see if the same issue occurs? Came back to say games have actually been working decently past couple of days, with on/off packet loss. So far no more complete disconnects. I'll be sure to post back/bump if anything happens. Thanks for the help.
Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=000000000000000000000000000000000000000100000000,timestamp=2015-04-22T06:46:05.065+0000) > > Yeah, the browser started to work again quicker than the game though. I'm honestly not sure what would cause this other than potentially an issue with the network card... Next time this happens, can you try opening Device Manager, disabling your Realtek network card, then re-enabling it. Does this get you back up and running again immediately, or does the issue persist? Also, do you have any other method of connecting to test with? For example, wireless, or if it's a desktop do you have a USB wireless dongle you can borrow to see if the same issue occurs?
> [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=0000000000000000000000000000000000000001000000000000,timestamp=2015-04-22T08:28:57.124+0000) > > I'm honestly not sure what would cause this other than potentially an issue with the network card... > > Next time this happens, can you try opening Device Manager, disabling your Realtek network card, then re-enabling it. Does this get you back up and running again immediately, or does the issue persist? > > Also, do you have any other method of connecting to test with? For example, wireless, or if it's a desktop do you have a USB wireless dongle you can borrow to see if the same issue occurs? I'll give them a go.
Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=0000000000000000000000000000000000000001,timestamp=2015-04-21T21:39:07.016+0000) > > Welp, I thought it had worked but apparently not -.- > Game 1: First 20 minutes of the game experiencing extreme packet loss issues, but not going above 1500 ping and not actually disconnecting, from 20 minutes onwards runs smooth. At this point I'm thinking, well the packet loss must just be because my sister has a device on and our lines are shit, plus, I can still connect to other apps on my computer. > Game 2: Everything runs smoothly apart from a couple hiccups where I experience a bit of packet loss again. > Game 3: Starts off smoothly, then goes on a downhill spiral from packet loss to complete disconnection, acting up like it was originally once again. > > This is so weird. Bad times :-( And once it disconnected, were you again unable to browse or anything else in the background?
> [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=00000000000000000000000000000000000000010000,timestamp=2015-04-21T23:46:57.056+0000) > > Bad times :-( And once it disconnected, were you again unable to browse or anything else in the background? Yeah, the browser started to work again quicker than the game though.
Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=00000000000000000000000000000000,timestamp=2015-04-21T15:47:55.436+0000) > > (http://imgur.com/i6IQqut) > Sorry it had to be a link, it was refusing to upload to this so I had to use a different site ^^" > Hamachi has always been there, not like I really use it. Not sure what that "Teredo Tunneling" one is though. > Thanks for helping :) Can you please try the following: - Download the Windows 7/Server 2008 driver from here: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false. - Extract those files to a folder - Disable Hamachi and the Teredo Tunneling by right clicking and disabling them - Right click your realtek and uninstall it (note this will disconnect your internet) - Restart your computer - Right click in an empty spot in Device Manager, and "scan for hardware changes" - Let the realtek reinstall itself - Run the setup.exe from the folder we just created This should hopefully update your drivers. At this point, try some games and see if the same issue occurs.
> [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=000000000000000000000000000000000000,timestamp=2015-04-21T15:54:13.551+0000) > > Can you please try the following: > > - Download the Windows 7/Server 2008 driver from here: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false. > - Extract those files to a folder > - Disable Hamachi and the Teredo Tunneling by right clicking and disabling them > - Right click your realtek and uninstall it (note this will disconnect your internet) > - Restart your computer > - Right click in an empty spot in Device Manager, and "scan for hardware changes" > - Let the realtek reinstall itself > - Run the setup.exe from the folder we just created > > This should hopefully update your drivers. At this point, try some games and see if the same issue occurs. Welp, I thought it had worked but apparently not -.- Game 1: First 20 minutes of the game experiencing extreme packet loss issues, but not going above 1500 ping and not actually disconnecting, from 20 minutes onwards runs smooth. At this point I'm thinking, well the packet loss must just be because my sister has a device on and our lines are shit, plus, I can still connect to other apps on my computer. Game 2: Everything runs smoothly apart from a couple hiccups where I experience a bit of packet loss again. Game 3: Starts off smoothly, then goes on a downhill spiral from packet loss to complete disconnection, acting up like it was originally once again. This is so weird.
Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=00000000000000000000000000000000,timestamp=2015-04-21T15:47:55.436+0000) > > (http://imgur.com/i6IQqut) > Sorry it had to be a link, it was refusing to upload to this so I had to use a different site ^^" > Hamachi has always been there, not like I really use it. Not sure what that "Teredo Tunneling" one is though. > Thanks for helping :) Can you please try the following: - Download the Windows 7/Server 2008 driver from here: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false. - Extract those files to a folder - Disable Hamachi and the Teredo Tunneling by right clicking and disabling them - Right click your realtek and uninstall it (note this will disconnect your internet) - Restart your computer - Right click in an empty spot in Device Manager, and "scan for hardware changes" - Let the realtek reinstall itself - Run the setup.exe from the folder we just created This should hopefully update your drivers. At this point, try some games and see if the same issue occurs.
> [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=000000000000000000000000000000000000,timestamp=2015-04-21T15:54:13.551+0000) > > Can you please try the following: > > - Download the Windows 7/Server 2008 driver from here: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false. > - Extract those files to a folder > - Disable Hamachi and the Teredo Tunneling by right clicking and disabling them > - Right click your realtek and uninstall it (note this will disconnect your internet) > - Restart your computer > - Right click in an empty spot in Device Manager, and "scan for hardware changes" > - Let the realtek reinstall itself > - Run the setup.exe from the folder we just created > > This should hopefully update your drivers. At this point, try some games and see if the same issue occurs. Alright, completed all the steps,~~ I've got some time on my hands so~~ I'll play a few games later tonight and get back to you. I'll be sure to mention any connection issues that occur.
Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=000000000000000000000000,timestamp=2015-04-21T15:23:22.480+0000) > > Right. I don't resolve it, there isn't really a way to resolve it. Sometimes it'll last 30 minutes and sometimes 1. Resetting the router doesn't seem to do any justice either. Okay so it clears itself up? Can you please do the following: - Right click "Computer/My Computer" and go to 'Properties' - Click 'Device Manager' to the left - Expand 'Network Adapters' and take a screenshot and upload it here Thanks!
http://imgur.com/i6IQqut Sorry it had to be a link, it was refusing to upload to this so I had to use a different site ^^" Hamachi has always been there, not like I really use it. Not sure what that "Teredo Tunneling" one is though. Thanks for helping :)
Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=0000000000000000,timestamp=2015-04-21T06:44:48.768+0000) > > Yes, usually I can, and this is part of what's so strange. But on your main computer, you can't, right? How do you normally "Resolve" it when this happens?
> [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=00000000000000000000,timestamp=2015-04-21T08:23:13.789+0000) > > But on your main computer, you can't, right? How do you normally "Resolve" it when this happens? Right. I don't resolve it, there isn't really a way to resolve it. Sometimes it'll last 30 minutes and sometimes 1. Resetting the router doesn't seem to do any justice either.
Eambo (EUW)
: > [{quoted}](name=Rift Skuttler,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=00000000,timestamp=2015-04-20T22:18:42.152+0000) > > I don't use other devices to connect to games, simply because they aren't fit to do so. But no other program does this occur with, and I've tried re-installing. Sorry I just meant in general - so for example if you're playing League and "disconnect", can you still browse webpages on other devices, IE: Your mobile phone?
> [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=UsglO19h,comment-id=000000000000,timestamp=2015-04-20T22:36:20.261+0000) > > Sorry I just meant in general - so for example if you're playing League and "disconnect", can you still browse webpages on other devices, IE: Your mobile phone? Yes, usually I can, and this is part of what's so strange.
Eambo (EUW)
: Hey Rift Skuttler, So the first question I have is - do other devices have problems connecting when this happens? Or is it only your computer?
I don't use other devices to connect to games, simply because they aren't fit to do so. But no other program does this occur with, and I've tried re-installing.
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Rift Skuttler

Level 30 (EUW)
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