: Update: Finally out of Bronze V
Necro'ing this and updating to fill anyone that is interested in on something of a completion of my journey here. My Riot Rumble team (with yours truly in top lane) managed to win our division in the latest EU Riot Rumble. I never thought I would get to that point, it was amazing, and playing with a regular 5/6 (we have a sub too) is such a fantastic experience. One thing I realized (again, I feel like I "learn" this every tournament) is that it's a completely different game playing with a full 5 than when playing solo/duo - ironically it makes it harder to play solo sometimes because you get used to having people on chat, knowing where people expect you to put vision, call out missing etc. Anyway, amazing experience, and feels like I've come a long way from the n00b I was 3 years ago and even just during this last tournament I learned a lot, but still a very long way to go. I plan to climb up the ranked queues next - wish me luck :)
: What do you actually do for Riot?
I used to be a systems engineer that worked on backend systems (hence the title that Boards displays). These days I manage a team of engineers working on those same systems.
: Update: Finally out of Bronze V
For anyone that wants to do some EU > NA memes, I have done my placements and am Bronze 1 in both Flex and Solo (10 wins, 10 losses total in the 2 queues): http://na.op.gg/summoner/userName=Arukhan
: gz Now solo Q ;)
For the record, I did my solo Q placements and went 6-4, but still placed in Bronze V. I will try to get out of it, but may not have the time if it takes me another 60 games. In NA where my MMR is not quite so far in the toilet (I only play when I am in the US), I did my placements and am in Bronze 1
: Go above mastery. Achieve greatness. (Achievements concept)
This is very cool, nice work! I fear it actually coming to League though because, as evidenced by my [achievement score on WoW](https://worldofwarcraft.com/en-us/character/mannoroth/aranatha/achievements) (even after taking most of Legion off) and my [reputation on StackExchange](https://stackexchange.com/users/1144701/adam-comerford?tab=reputation), I have a major weakness for this kind of gamification system. In League I am already hit by things like trying to get all champs, then all X skins (mythic/ultimate/epic/legendary etc.), if this was added then bye bye free time for me for a while :)
Pr0nk (EUW)
: Pyke is broken (for colorblind people)
I think others have covered the in-game options, and besides waiting for a skin to come out that will alter some of this, a fellow colour blindness sufferer suggested [F.Lux](https://justgetflux.com/) as an option in general. Despite sounding like {{champion:99}} this is not a League specific tool but something that lets you alter your screen settings generally.
Suptra (EUW)
: nice now you managed to climb out of bronze do you actually plan on doing something about all the inters or afkers there? im sure you must have encountered a few or did your "riot" tag scare them from afking?
I report anyone that deserves it, as should everyone else, and it's worth pointing out that I have no extra power to do so than anyone else in the game - being a Riot employee lets me have a red name on boards (optionally, lots don't do it) and a Riot prefix (again optional), but that's it. When it comes to reporting people or being the victims of feeders or griefers we are all in the same boat. In terms of AFK, I had a few (at one point I had 3 consecutive remakes IIRC, which was very frustrating when you have limited play time) but in the last few weeks I have either been lucky or the number has gone down overall. Can't remember the last AFK I had in fact. As for int-ing - I have been accused of it when I have a bad game, or even when my play style just doesn't mesh with my ADC. I can guarantee that I wasn't intentionally feeding. When I point out that I work at Riot, why would I be feeding in a game? usually that makes people think a little and reconsider, but not always. From what I have seen, people jump to this conclusion way too quickly and ascribe motivations to players that just aren't true. It's hard to default to believing the best about random people in a game, but I try to give the benefit of the doubt and believe people that get DC'ed or have bad ping, or even just have a bad game. It's happened to me, after all, and flaming someone when that happens and accusing them of inting and feeding just doesn't help, so I don't do it. Now, that's not to say I didn't see intentional feeding actually happening - I definitely benefited from some int-ing (and I reported them nonetheless) on the other team as well as suffered from it once or twice but it was pretty rare. When it did happen on my team, it was really obvious, and we all reported but I saw others being incorrectly (IMO) accused of it too.
: I'll admit that I have never done it myself - I believe you need to register a Garena account and then select the right locale. I'll see if anyone in the office has actually tested (I assume the NOC folks will have, since they have a NOC in PH).
According to the folks that have done it, there is no geo restriction. After installing and creating an account with Garena, log into the client, click on the cog to change the region to PH and then you should be able to log in and play on PH
: > [{quoted}](name=Riot Arukhan,realm=EUW,application-id=2BfrHbKG,discussion-id=k8QlVvXx,comment-id=,timestamp=2018-07-30T14:15:30.226+0000) > > Plenty of people get promoted, and plenty of Rioters get promoted, so why start a thread this time? > > Well, some of you may remember [this thread](https://boards.euw.leagueoflegends.com/en/c/off-topic-en/fNWULwzt-highest-ranked-rioter) where I volunteered the information that I might be the lowest ranked Rioter since, at the time, I was Bronze V 0LP. The discussion in the thread was pretty nice actually and I had a lot of people volunteer to help me with the grind. > > However, it also got me featured in this [Youtube Video](https://youtu.be/zhvDsaSAGNc?t=83) at the end of last year. Plenty of people saw it (800k+ views at the time of writing this post) and sent it on to me. It was all good-natured ribbing, and I had gone and posted it on boards after all, so completely on me, but it still stung a little. > > Therefore, this season I was determined to get out of the basement. Being a support main meant this was going to be tough, but I figured there are plenty of players out there in the same position and it would be good to see just how tough it is. It took me a little over 60 ranked games to make it out (and with my schedule that's a lot of games), it was pretty frustrating at times, but I [got there in the end](https://twitter.com/comerford/status/1023928029050019846). For the record, some other Rioters offered to duo with me to make it a little easier, and I played a handful of games that way, but for the most part it was a solo grind, with Taric - not exactly the easiest champ to carry with. > > So, for anyone that's stuck in a division, lost promos a few times or just feels like the role they are playing makes it too hard to climb, hopefully this gives you a small bit of hope to continue. I am likely still #Bronze4Life, but I will be trying to keep it going, maybe one day I will post about making it to Silver or higher :) > > {{champion:44}} but it says u are unranked {{sticker:sg-lux-2}}
Not sure where you are looking - maybe Solo Queue? I did this in flex rather than solo because I started with the idea of using flex to play with my Riot Rumble team. When we decided not to do that I kept playing flex mostly because I had already done placements. I have done 5/10 in solo too, so I might go back and finish that off at some point, see where I land.
: Can you check the link to the YT Video?
  Rioter Comments
: may i ask how i make a ph account? i downloaded garena and downloaded the contents of the ph client and i thought it would auto log me in just like the malaysian server?
I'll admit that I have never done it myself - I believe you need to register a Garena account and then select the right locale. I'll see if anyone in the office has actually tested (I assume the NOC folks will have, since they have a NOC in PH).
: i need to ask an important question?
You will have to create a PH (Philipines) account - it will work from anywhere, though the ping will be painful from Europe, but you have to have a different account in each region (or transfer your account to that region). For example, I have an account on EUNE, NA and EUW and they are all separate with separate credentials. I cannot log in to EUW with my EUNE account. Same would be true for PH.
: missions BE option
For the record, this is a +1 for me too, I have been one short of the larger items at the end a couple of times, and agree that it is painful. I will give the feedback to the relevant team, but I am sure this is on their roadmap already - more votes for it will never hurt though.
: Maybe you should come to the Netherlands! If you visit, I recommend you to visit in april, so that you don't miss the flower parade{{sticker:vlad-salute}}
I have visited the Netherlands for Riot, to tour the Amsterdam datacenter, and I will probably be back in the future. We'll have to see about actually doing an event or talks there too :)
: How do you get a Riot Fist Pump Ward Skin?
A lot of the older ones have been expired (and are not meant to be sold in any case) and some of them were region specific back in the day. As others have mentioned, we still give the skins but these days I usually just get summoner names from the people I meet and gift the ward skin directly, no code or card involved.
Get Juk3d (EUNE)
: LP gain and loss
That usually happens when loss prevention is on (likely due to a system issue). The lower LP is to give you some credit for your time in game, which completed. I think this is better than a flat zero for all games when loss prevention is on, but it can be pretty confusing when you see it for the first time.
: Can I meet a Rioter to get the First Bump Ward?
I make a point to (voluntarily, of course) collect summoner names from the audience whenever I do a public talk - everyone gets a ward skin (or something else if they already have one) and the people that ask the best questions get some RP :) Besides that the most common place I have met players is randomly in shops (2 in Tesco in the UK, 2 in local shops in Ireland) so I don't think that would be helpful.
: What is better, Tea or coffee?
Coffee = required for work, getting my brain started in the morning. Espresso I love as a post-meal complement with desserts. But tea I can drink almost anytime unless it is too hot out (>27 degrees C - not something I have to worry about since I moved back to Ireland) so it wins my vote.
: Would you mind sharin the results? I fell like a lot of additional league related data that isn't directly linked to games functionality is outdated... Like this, recommended builds and so on.
At the moment, most of the engineering team is taking part in a 48 hour hackathon [(Thunderdome)](http://thunderdome.riotgames.com/) so it may take a little longer. While that does mean some delays: one of the teams is making a 2D platformer and posting regular updates: [Thunderdome X Game Jam](https://boards.na.leagueoflegends.com/en/c/thunderdome-team-pvc/niZ1zuNk-read-me-thunderdome-x-team-pvc-48hr-game-jam-an-experiment-in-game-development)
Teejoon (EUW)
: Lol, I thought that part of Leagues website was discontinued. Like champions hasn't been updated in a long time. Rakan, Xayah, and Kayn are missing. Camills passive does not scale to last 1.5-2.5 anymore, Dravens Q scaling is wrong. There is probably way more errors on several champions. I'd reckon it hasn't been updated since at least the start of season 7. Also, check the summoner spell Clarities map availability: Summoner's Rift, Twisted Treeline, Crystal Scar, Howling Abyss. Wasn't Summoner's Rift and Twisted Treeline taken away ages ago? And tool tip for Exhaust. Exhaust doesn't reduce attack speed anymore. And on http://gameinfo.euw.leagueoflegends.com/en/game-info/summoners/ the old names are used for the master trees. Offensive Tree, Defensive Tree, and Utility Tree... You should change that bug ticket to literally check everything under http://gameinfo.euw.leagueoflegends.com/en/game-info/ to make it up to date. Btw, you should also update the site to make it look more unified with the rest of the league website.
Could be that the whole thing is going to be replaced, they will let me know once they take a look at the ticket.
: @Riot: update of the League of Legends main website? Its info is outdated
Nicely spotted, I opened a bug against gameinfo to get the items updated, hopefully won't take too long to get it fixed.
Declined (EUNE)
: Hey...... #Congrats on the new one! This being your second child, I'm sure you're aware of what you've signed up for this time around, hopefully it won't hit you as hard, good luck! I've talked extensive with people from different ranks, and the biggest revelation I realized, is that you don't actually need to play to improve. Once you get down some basics such as mechanics, last hitting, and ward coverage (creating a barrier of vision that the enemy has to go through) then it's more about playing smarter than harder. I wrote [this](http://boards.eune.leagueoflegends.com/en/c/champions-gameplay-en/mr8E2Vxb) a while back regarding the game concepts, with emphasis on the laning phase, it explains in broad strokes the principles behind stuff, and why it work rather than telling you XXX-strategy or method is OP. If you don't have time for a full match, you can always just pick it up where you left off.
Great post - I've had most of that advice from the internal training and I've found that I know what I should be doing (most of the time), but execution is really my issue. Usually, when discussing how to approach a game, tactics, champ selection etc. people are surprised that I am Bronze V because it doesn't match with my level of understanding of the game. My execution gets a lot better when I play regularly, and I generally do a lot better when I have someone to play with in bot versus solo queue so we can do voice comms. Unfortunately, my schedule sucks, and I usually need to go for shorter games (ARAM) to ensure I get the game finished without going AFK. Similarly, I need to play some normals in lane before diving into ranked so that I knock some of the rust off, but I very rarely get the chance to string a couple of games together. Once my kids are out of their current phase I should be able to swing it, but for now I will have to languish in Bronze V, or play in EUNE where I am Bronze I ;)
: Looking for a name
My summoner name is actually from a character I randomly generated in World of Warcraft many years ago (I tweaked it slightly). For something more creative you can always go for a pun name: something that you geek out on for example, or a play on your surname. I've also had some success with characters from books, but for anything popular they will be taken. When I had to pick a team name I combined champions names with a horrible pun and a bit of self deprecation to come up with Totally Un-Nasus Ahri (TUNA) and there were many more cringe worthy options :)
: I guess that you have no experience of the real world and how companies are structured then? I bet that there are plenty of people who work for Riot games who don't even play League of Legends, and have no interest in doing so. It is a big organisation and there will be many many people working for them doing all sorts of jobs. But, I bet you are imagining a room full of people sitting around playing games all day, and that is it. Second point. There is absolutely no need to hate on someone for their rank.
Actually, the vast majority of people in Riot do indeed play League. You are correct - and I appreciate you pointing it out - we don't all sit in a room and play all day, but Rioters are allowed (in fact encouraged) to play during work hours (while getting your job done, and not missing anything important of course). As a quick stat, we had >90% participation rate in our internal tournament in Europe this year, and of those that didn't take part I suspect it was for scheduling reasons or similar rather than the fact that they didn't play the game. We have a learnleague channel where people that are relatively new or unskilled can find people of similar skill level to play with. My own team contained me, another engineer, someone from compliance, someone from data analytics, a change management specialist, someone from HR and the head of communications from Russia :)
: > [{quoted}](name=Riot Arukhan,realm=EUW,application-id=2BfrHbKG,discussion-id=fNWULwzt,comment-id=0004,timestamp=2017-08-13T20:56:40.260+0000) > > I might be the lowest (excluding new players and those that don't play ranked), managed to hit 0LP in Bronze V this season - my losing streaks have been epic Sorry to ask you. But you have 27% winratio in Bronze 5. Why are you allowed to have "Riot" in your name ? Hope you're not in the balance team. imo. (dont take this as a hate, i dont want to get banned on formus... lol) EDIT: I know most balance team rioters are Bronze-Silver. Max plat i think. Dont know anyone above plat from balance team.. EDIT2: Nvm i just found out that there are different types of jobs you guys do that have nothing to do in-game.
I am an engineer at Riot but I don't design the game - I've helped build and deploy things many players have used, but I have never touched a line of code from the game or contributed to game design. As others have said, there are hundreds (if not thousands) of Rioters that are in the exact same boat. In addition to non-game engineers there are product people, legal, finance, facilities, security, PR, HR and many more that are definitely Rioters but similarly never touch game design. We all still play League (I even progressed a couple of rounds in the knockout stages of our internal tournament with my team this year), and care about how we can contribute to players. To have Riot in your summoner name is a personal choice, and one that I declined for quite some time (I had a red name on the forums but no Riot prefix). I decided to change that when I improved my skill level a bit and when I saw that people got a kick out of playing with a RIoter, even if they are in Bronze V. It shouldn't surprise people that there are Rioters of all skill levels playing when they think about it - just like the general population we are going to have differing skill levels from Diamond all the way down (I know quite a few Rioters that just don't play ranked at all). In my case I'm just....not very good by ranked standards, but I try to get better - I've gone from making basic mistakes as a support to generally playing the role solidly and I know the game as a whole a lot better than I did when I started. I was not starting from a high level - part of that is because I was not a MOBA player before coming to Riot - I mostly played MMOs - and part of that is because I am old and slow ;) I know what I need to do to fix my win rate, I need to play more frequently (practice, practice, practice), but at the moment I have 2 small children (one only weeks old) that take priority when I have free time. There's no way to pause League if one of them needs me, so the likelihood of me finding the time to grind my way out of Bronze V is negligible any time soon, even with the fact that I get to play during work hours.
Jamieh010 (EUW)
: Highest ranked Rioter
I might be the lowest (excluding new players and those that don't play ranked), managed to hit 0LP in Bronze V this season - my losing streaks have been epic
: Wait wat??? I was going to yesterday and I was waiting for you guys to show up :( Now the stalk you left has been left out on my desk for a day!
I am hearing lots of excuses....... Also probably going to assume that someone with the summoner name "A Red Herring" is likely to dissemble, going to have to come down on Cosantoir's side here. Perhaps there needs to be video evidence?
Perilum (EUW)
: Time to fight for Glory @Cosantoir
Given the victorious skin this year, extra rule: Only allowed to play Maokai top? {{champion:57}} Oh, and I totally linked this challenge in one of our internal chats, so everyone now knows (you're welcome @Cosantoir)
Eambo (EUW)
: > [{quoted}](name=Wa5abi65,realm=EUW,application-id=eZuvYsEr,discussion-id=60MVKjWs,comment-id=000000000000000000010000,timestamp=2016-10-05T10:05:12.932+0000) > > Like listening to Jazz music then ;) > > Ok, I like the analogy, I get that. My son and I used to compete for the same connection (I would be on League, he would be on Rocket League) and our pings used to go up and down like crazy! > Now he has gone off to university I have the entire bandwidth to myself :) > > Is there an advantage to switching the wifi router to 5Ghz? It has that option but didn't know what it would do in terms of performance and compatibility. 5GHz has it's advantages and disadvantages. Less things support and are compatible with it (older devices mainly), and it also has decreased ranged over 2.4GHz - however it is a much cleaner spectrum as less things are using it - and can be much faster. If you're in a 2.4GHz heavy area (Apartments/lots of areas with wifi/Microwaves and wireless phones), 5GHz can definitely help alleviate pain. The preferred course is, of course, wired if you can :-P But we know that's not always an option.
I'll also add that 802.11n/ac (guaranteed at 5Ghz) has better channel differentiation, more channels, adapts better to low speed clients, handles collisions better. Even if you have most/all 802.11g clients, having an 802.11n/ac capable radio on your AP will actually help those g clients perform better. Of course you can operate at 2.4Ghz and have an 802.11n/ac capable router, but you will have a lot more competition at that frequency (cordless phones, microwaves, baby monitors, other routers). Similarly, some of the older/cheaper/crappier 802.11g routers will use the **slowest** client as the common rate to communicate with all clients (so if someone connects with a phone upstairs and has crappy signal it can hurt you even if you are sitting 10 ft from the router). Whatever you do, disable 802.11b, it's not worth it :) My favorite bit of random trivia about 2.4Ghz signals is that water absorbs them really well - that's basically how microwave ovens work. Want to screw up a wireless signal? put a fish tank in the way. As Star Trek has taught us, human bodies are [mostly water](https://www.youtube.com/watch?v=paH97dYR6Lg), so you can be your own worst enemy when it comes to a decent WiFi signal :)
Enjutsu (EUNE)
: How nice for EUW players, no im not salty at all, not at all. and this is dead sea: http://www.atlastours.net/jordan/dead_sea_sunset.jpg the saltiest place on earth after my salty ass.
I'm leveling my EUNE account right now (same name there) so you can ~~play~~ stomp me in the near future :)
Lyroit (EUW)
: I also have to admit that my main gaming rig is also running on windows, as wine is one more layer of overhead which takes away a bit of resources. But I do use it when I'm in a VM, as Windows has a few problems with 3D in a VM (at least for me), and I didn't had the time to fix it^^ I'm still curious if someone of you is sometimes testing whether League is still working on Linux, as I know a lot of games which don't work anymore after a patch came out and League is working just fine up until now. --- And some other points I'm interested in: * As the EUW and EUNE servers are standing at the same Location (as far as I know, and you haven't made them decentralized with riot direct^^) how far are they connected to each other? * Are they load balancing games on the same server cluster or are they separated on different servers which are working independent? * Does heavy load on one region affect the other? * How do you balance the load of your servers between high and low usage times? * Are you suspending servers if they aren't needed or do you just use them for calculations which can't been done if they are under high load * (I haven't found any statistics for this:) When do you have the most players in game (avg)? (My guess would be Sat. 20:00 CEST, but who knows maybe most of the players are sitting in front of their TV at the time, so just out of curiosity) --- And thank you for taking your time to answer these questions, I really appreciate it!
> Are they load balancing games on the same server cluster or are they separated on different servers which are working independent? They are independent, not on the same cluster. > Does heavy load on one region affect the other? No, there is no effect from one region on the other at all. > Are you suspending servers if they aren't needed or do you just use them for calculations which can't been done if they are under high load The occasional delays in post-game stats can be because a server is busy, but that is rarer these days than it used to be. The servers are not suspended or taken out of use unless they have a problem. It's not the most efficient from a power/resources perspective but (for now) we are not optimising to that level. > When do you have the most players in game I don't know off the top of my head (and not in the office to check atm), there is a slight difference between EUW and EUNE (likely due to time zones), but the trends over the day are very similar on each shard.
Lyroit (EUW)
: > [{quoted}](name=Arukhan,realm=EUW,application-id=2BfrHbKG,discussion-id=bokWFeau,comment-id=00040001,timestamp=2016-09-30T17:30:11.465+0000) > > (if you want Linux help I am your guy) Just taking this opportunity: As I understood you are also using Linux on the desktop, so you will most likely play League on Wine, don't you? The Client(Launcher+Game) seems to work pretty good on Linux with Wine (Haven't tried the alpha client yet, but I don't want to submit tickets where I don't know if it's just a Linux issue and I can't reproduce it^^), do you also make Tests if it works on Linux or is it more like a lucky coincidence that it also works on Linux [or the work of the wine community] ? Furthermore, I consider that League needs a Linux Client (I know that you don't plan to do so, but let dreams be dreams ;-)
Actually I have a gaming rig at home (Windows), several Mac laptops (one from work, others personal), so I play on those. The Linux machines I have are all servers, even if the occasional one happens to have a desktop for ease of use. We also have machines in the office we can all use that are very well set up as gaming machines (Windows again) and that is their primary purpose. Basically I don't have any real reason to go Linux for any gaming needs, and most of the Linux hosts I use have only rudimentary graphical capabilities. However, I do know at least one Rioter that uses Wine, and has decent performance generally, though pretty poor compared to an equivalently spec'ed laptop running Windows. I'll ask him what he knows (if anything) about League on Linux.
Declined (EUNE)
: Oh boy this is a mess in regards to the boards. Your name is 'Riot' something, but you're not red, this should cause some concerns, however since you're an intern and this is your final week the effort required to change it (and change it back), wouldn't make up for the confusion it would cause to do so. In either case, welcome to the boards ^_^
Yes, his summoner will change back to not having the Riot prefix after next week, and although he has done the red name training we all go through, it seems the setting hasn't been flipped. Pretty sure he has been active on the boards previously too, just not with the Riot prefix, so searching for them may be a little broken :)
: Don't know if questions are still being answered, but what sort of skill would be needed to start one of these Internships? What's the difference between an apprenticeship and this? They both seem to be the same to me, just one is at a more professional stand point.
> Don't know if questions are still being answered, but what sort of skill would be needed to start one of these Internships? What's the difference between an apprenticeship and this? They both seem to be the same to me, just one is at a more professional stand point. We'll keep answering for a few days yet, though it will probably be a bit slower over the weekend from me. The skills are mentioned in the listings, but obviously we are not expecting undergrads to come in with a fully developed skill set. While they would be similar in that respect the difference (in my experience with both) between an apprenticeship and an internship is the time spent. My brother served a multi-year apprenticeship to become a qualified plumber for example - that involved theory, practice and tests on both over that time. Once he was finished he walked away with a qualification that I would put on a par with a degree. These internships are 3-4 months in length, there is no formal qualification to be gained (but there is experience, knowledge etc.).
rèV (EUW)
: Oh sweet, some backend stuff. So let me ask: 1. How much of a challenge is it actually build a whole network for gaming? My mind was pretty much blown when Riot stated, that they wanted to build something like a new internet for gaming. 2. How hard was it/is it to understand the whole network infrastructure of such a scale? Was it something you hadn't seen before? 3. Be honest: How annoying is it, when people come to the boards complaining about a network problem or a downtime while they have no idea about how hard it is to find mistakes and resolve them in your situation?
> How much of a challenge is it actually build a whole network for gaming? My mind was pretty much blown when Riot stated, that they wanted to build something like a new internet for gaming. It's crazy - I've helped build networks for ISPs and that is a core part of their business. The idea that a game company would do it (and remember this kicked off years ago at this point) blows my mind. That's why I spoke about that work at [SRECon EU 2016](https://www.usenix.org/conference/srecon16europe/program) in fact. I am only personally involved on the periphery of the Riot Direct work (I have turned up several circuits that connect from other parts of Riot to the backbone) but it's a cool story to tell, and it went over pretty well at the conference. I also find it cool that not only were that team happy for me to talk about their hard work, they encouraged me to and helped me put together the material. > How hard was it/is it to understand the whole network infrastructure of such a scale? Was it something you hadn't seen before? Yes, it is daunting but I have seen, and managed, bigger networks - I worked at the largest ISP in the world back in the day, and we had settlement free peering globally. Even that is dwarfed by the likes of Google, Facebook, Akamai these days, not to mention the tier 1 transit networks. The Riot backbone is very ambitious, very cool, and fundamentally addresses a different concern (which is what the blog posts and my talk explain) but it's not yet a massively complex network by those standards. > Be honest: How annoying is it, when people come to the boards complaining about a network problem or a downtime while they have no idea about how hard it is to find mistakes and resolve them in your situation? Honestly, for me it is more frustration rather than annoyance. And that stems from the fact that I can't help people when I see their problems. That's not unique to League, there are so many barriers to providing support for technical issues on a board/forum. I have similar frustration when I hit an issue on one of the [Stack Exchange](http://stackexchange.com/users/1144701/adam-comerford?tab=accounts) sites that I am active on - even though they are specifically set up for helping people with technical issues, that format can be limiting when you need a back and forth dialog to figure something out. That might sound like a very PC answer, but to explain a bit: as well as being an engineer I have also done a lot of tech support (it was my first tech job and I have set up support teams for a [start up](https://www.mongodb.com/) from scratch more recently). I still enjoy doing it when I can (see above Stack Exchange link) and that's one of the reasons I got my red name on the boards here. However, Windows is not my area of expertise anymore (if you want Linux help I am your guy) and while I know a lot functionally about what the client is doing when it connects, logs in, finds a game etc., that does not easily translate into a knowledge of what can go wrong from a user perspective. Then, it's such a tough job when you have the diverse player base (OS, hardware, geography, connectivity) that League sees, not to mention all of the pieces that are completely outside of your control (flaky WiFi, ISP issues, transit routing changes etc.). Honestly, I am in awe of the support guys here in Riot that they get so much done and help so many people with all these things stacking up against them.
: I'm from London and they completely covered my costs to relocate to Dublin for the summer, don't let that be a reason not to apply !
Correct - the internships are paid, we offer relocation cover, and they are open to anyone in the EU (which still includes the UK for now at least :))
Perilum (EUW)
: Hey Arukhan, thanks for your info. I guess due worlds the guys here in Berlin are a bit busy. It was just a bit unusual, that I don't even get an automatic reply. Maybe something to improve. You know, for the good feeling that you guys successful received the application. For the LinkedIn thing I need first to create a profile. I've only Xing (The LinkedIn in Germany). I may take some time to create one next week, when I don't hear anything. Thanks for the tip.
> Maybe something to improve. You know, for the good feeling that you guys successful received the application. That's a decent point - the page should error if the application was unsuccessful, but still an acknowledgement removes the doubt, and that's definitely a good thing. Will see what we can do about that.
: Hey Perilum, I'll give you my experience as a candidate to contrast Arukhan's view as a hiring manager. Even with all the reddit stuff I still applied normally through the Riot website and it took about 6 weeks to get a response. (Applied in mid-october heard back in December). Not sure why the delay to be honest, maybe they waited until a set date to let applications come in or maybe it just took them that long to get through them all, either way that was my delay. After that the process went pretty quickly. I heard back from the initial interview within a week and then the 2nd Skype interview happened a few weeks after that. Again I heard back within a few days. The response from the on-site took longer but was about 2/3 weeks. The Riot Games linked in group is very active so if you have any questions directly relating to your application then that would be your best bet ! Good luck ! LozzaManiac
> I still applied normally through the Riot website and it took about 6 weeks to get a response Just to comment on this part - the internships are only open for a specific amount of time and they get a **lot** of applications near the deadline in particular. Hence we can fall behind, but the goal is to get a response to people in 2 weeks from the time they apply, sometimes we just can't get through everyone quickly enough to meet that goal.
Perilum (EUW)
: So pure selfish interest here: How long took Riot to respond to the application? Or how long can people expect to wait? The hiring website is a bit... let us say "shady". You just get the textbox, but no E-Mail after submitting. So there is no chance to look on the status or ask for it. And was it correct to apply in English for a job in Germany? :P *waits since 2 weeks*
> How long took Riot to respond to the application? Or how long can people expect to wait? I can't speak to other positions, only the ones I hire for myself. I have (rarely) let an application go for 7-10 days, but only if there is a high volume of applicants (and there can be for some roles) or I am on holiday. Our recruitment team also helps out with filtering and responding to applications, so even if the hiring manager (me) doesn't respond, it shouldn't sit for too long. If it is the type of position that will receive a lot of applications, then I would advise patience, personally I always make sure that every application for one of my positions is getting a response whether it is positive or negative. > And was it correct to apply in English for a job in Germany? :P If the listing was in English, then yes, I would think it is appropriate but then I only deal with English language listings myself. If the job requires language skills (German or otherwise) it will be stated, even if the listing is in English. > waits since 2 weeks If you still haven't heard back in another week or so I have seen people follow up in the Riot Careers LinkedIn group. I would offer to help out, but I can't see roles where I am not the hiring manager or at least an interviewer.
  Rioter Comments
Okuma (EUNE)
: > P.s. most rioters worldwide are ranked around bronze-silver Is that confirmed?
I am certainly one of the Bronze :) I watch a lot of esports and know what I should be doing to be better, I'm just not very good. I liken it to watching football and knowing what makes a good game, good goal, good skill but that doesn't mean if I try to go running around a field I will be any good at it. There is a range of skills, some play but don't do ranked at all. Some play ARAM exclusively. And there are some really, really good players too - these are the reasons that our internal tournaments have divisions.
Eambo (EUW)
: World's 2016: Zedd - Ignite
Saw it and it got me hyped for worlds which is the point. The Ignite track is not the kind of music I go for personally, but changing things up after Warriors and Worlds Collide makes sense. Personal favorite parts are the broccoli and the Faker roll :D
Husker (EUW)
: Irish players doing the LC/JC?
I wish them all good luck - thankfully my exam days are looooong behind me - I should have realised that the exams were on when the weather turned nice. When I did my Leaving Cert it was beautiful for the entire 2 weeks, so annoying.... One piece of advice I wish I could give myself at 17 - the LC is important, but not worth freaking out over (yes of course you should prioritise it over league for a bit - it is that important), and if you do screw up the worst case is having to do it again (like I did, thanks to some bad course selection on the CAO form - in the end it was no big deal). More likely just taking something further down your list of CAO choices. Once you get into a university they are actually super supportive of getting you into the course you want after the fact if you missed it because of points on the way in. If I hadn't screwed up my CAO choices, had to repeat my exams I wouldn't have met my wife, wouldn't have met the guy that got me my first tech job and probably wouldn't be working in Riot right now - it all works out in the end :)
: I think Rito Eambo deserves a round of applause
He definitely does deserve the applause :) I have gone into lurker mode recently for similar reasons to Cosantoir - work and life craziness, my time to even play League has been very limited. There's also the fact that a lot of the work I have done recently is (I think) not particularly interesting to most EU players. That should change soon though, I will be taking on an intern for the summer (for example) which I think will be fun to share (and get them to share too) what we get up to.
Eveninn (EUW)
: Not sure if it counts for anything, but I'd be really proud of my dad (mom?) would help developing a game I find as awesome as this, and on top of that even was an author. As someone who tried myself on writing stories, but never was able to do much more than... medicore short ones, I can only respect everyone who actually manages to write a decent book. x3 And you can view it like this: if you aren't at home as much, being home when you are will make everyone waaaaaay more happy. :D (ehhh... sounded a bit better in my head xd)
The book is a technical one, so I'll be an author, but not one that my daughter will be likely to read (the topic is quite niche and I'm keeping it under my hat until I actually get it written) unless she's as big a nerd as her Dad when she grows up :) As for why the job is more than full time - I do ops (systems, networking mainly), and have for most of my career, which means I've pretty much never had a 40 hour work week. I've also spent most of that career on call for one thing or another, and I've worked for US based companies every time. Time zone differences mean that if you want to get things done you need to be flexible with your hours, willing to do some work late/early to minimize lag etc. On the other hand, I get a lot of flexibility, I can work from home easily and I get to work for awesome companies so it all works out in the end :)
Eveninn (EUW)
: 2016's first monday, Good Morning! ^-^
First Monday of the year is a mix of happy/sad - sad to have to leave my little daughter at home now that she's gotten used to me being there all the time, happy to get back to deploying things and making progress on the stuff left hanging since last year. New Year's resolution is easy: be more efficient with my time. Don't have much choice: with a toddler at home, a (more than) full time job at Riot, a new book that I am writing (with actual deadlines) and lots of League to watch and play :)
niviman (EUNE)
: ping went from 120 to 340+DCs two weeks ago.
First, you traced to the NA server in Chicago, so the trace is only of limited usefulness. There are a couple of EUNE addresses you can try [here](https://support.riotgames.com/hc/en-us/articles/201752674-Network-System-and-League-of-Legends-Logs#wq2). Don't worry about getting a ping response for a traceable address - the telling part is mostly in the journey - you are looking for the hops between you and the game servers more than the response from the server itself. Second, the * entries are not necessarily a problem, even though they indicate no response from the device at that hop - quite often network devices are configure to ignore, rate limit (only sometimes respond when busy), or otherwise throttle their responses to "low priority" traffic. Despite its usefulness in troubleshooting, the ICMP traffic generated by a Windows traceroute often falls into this category. Therefore, no response can mean there is a problem, but it can also just mean that the device is selectively not responding to your trace. If subsequent hops succeed, this is even more likely. With that said, there is still some relevant information in this trace. Your first hop outside your home network (third line) is taking 80ms - to put that in perspective, you can get from the east coast of the US to the west coast in under 50ms on a good route. So, that is the minimum ping you will have to anything, even your own ISP's servers, and it is quite a bit slower than I would expect to see (and enough to bring to your ISP as a potential problem). Next, it takes another 40-50ms to get to the ACCESS router in hop 6 - that's probably still local to you (relatively speaking) and still within your ISPs control. We're already at 120-130ms and we have not left your ISP's local network basically. The first hop outside of Israel to the ISP's router in Frankfurt adds another 80ms to the total. Now, the EUNE servers are in Germany, so that's really the end of the useful part of this trace in terms of how you might connect to the EUNE servers, but it does tell us that you are looking at a minimum ping of around 200ms, because it is taking that long for your ISP to get a packet to Germany.
Hamu (EUW)
: You're right. But generally I want to know about those who were playing ranked.
> [{quoted}](name=Hamu,realm=EUW,application-id=2BfrHbKG,discussion-id=qpkn7VM5,comment-id=00060000,timestamp=2015-10-09T07:48:44.434+0000) > > You're right. But generally I want to know about those who were playing ranked. That makes a little more sense, though you would probably need to be more specific than that even, because of the potential disparity of brackets across regions - is bronze EUW the same as Bronze NA/KR/Whatever?
Hamu (EUW)
: Some statistics I'd love to see after Season 5 about Riot employees
Minor point - you're assuming that all Riot employees are ranked - we're not (I am not, for example). I intend to give ranked a shot in the future, but I am still learning, and there are plenty of other Rioters like that. We're (almost) all gamers before we come to work at Riot, but not necessarily hardcore League or even MOBA players. Hence (like non-Rioters in League I expect), we are of varying experience and skill range.
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Riot Arukhan

Level 74 (EUW)
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