: When am i going to be able to transfer my account to another server?
Hey guys! We've been working on improving the transfer service during its downtime - unfortunately we ran into issues meaning we will most likely **not** be able to bring things back online tomorrow. We don't have an updated ETA I'm afraid - once we have something solid we'll be sure to provide more information, but just wanted to jump in as it looks pretty unlikely it'll be today/tomorrow :-(
: first of all, is kleptomancy actually any good? cause from my experience you have to be spamming abilities is order to proc it's effect. also, here is a general rune page for junglers: [Jungle Rune page](http://euw.leagueoflegends.com/en/featured/preseason-update/8300-8326?build=40010046) _Reasoning:_ _**Inspiration:**_ +20% healing on those refillable pots. obvious synergy. it also gives you higher stats when combined with other trees which helps you clear faster. _**Unsealed Spellbook:**_ reduces cooldown of smite. the changing summoners part is irrelevant unless you're playing someone like shako who takes ignite instead of flash. _**Hextech Flashtraption:**_ jungle mobility and allows for ganks when flash is down. _**Future's Market:**_ you can finish your items sooner which means you have a higher impact in the early game. _**Cosmic Insight:**_ more cdr for smite, and also your abilities. second tree is optional. you can change it depending on the champ you play.
> [{quoted}](name=Ahkor Luna,realm=EUW,application-id=39gqIYVI,discussion-id=hIfyRE77,comment-id=0008,timestamp=2017-11-20T17:30:57.920+0000) > > first of all, is kleptomancy actually any good? cause from my experience you have to be spamming abilities is order to proc it's effect. > also, here is a general rune page for junglers: [Jungle Rune page](http://euw.leagueoflegends.com/en/featured/preseason-update/8300-8326?build=40010046) > I'm an ability spammer, hence my heavy mana reliance :-P It helps me a lot because: 1) Mana potions = sweet! 2) Random boosting items = sweet! 3) Useless item? SELL IT ON ~EBAY~ THE STORE! Overall I feel like it provides me with a good amount of safety for my spammy ways, although there is an obvious element of RNG involved ^^
Mark Sama (EUW)
: Wait.. riot has every chat-log of every game of every player? Or this is an actually a log saved after a report that was added to his "criminal record" because didn't triggered a ban then but lead to the actual ban now?
> [{quoted}](name=Mark Sama,realm=EUW,application-id=NzaqEm3e,discussion-id=wfH1bUM0,comment-id=000d00000000,timestamp=2017-11-20T17:45:22.043+0000) > > Wait.. riot has every chat-log of every game of every player? Or this is an actually a log saved after a report that was added to his "criminal record" because didn't triggered a ban then but lead to the actual ban now? Chat logs are available for all games up to a certain time period, yes. They have their uses (IE: we may want to look at reported games that DIDN'T trigger a suspension)
  Rioter Comments
: thanks for the info. is this something that got introduced with the new exp/be system or was this always the case?
> [{quoted}](name=plsfistmeDADDY,realm=EUW,application-id=ETj6EdvQ,discussion-id=Lr5s97ZK,comment-id=00000000,timestamp=2017-11-20T16:13:03.527+0000) > > thanks for the info. > > is this something that got introduced with the new exp/be system or was this always the case? When FWOTD moved over to the missions system, this was changed ^_^
SnipG (EUNE)
: You still got banned for ""Quoting a troll and staying positive"", because if you only had that one game, where you were " bit more extreme", it would never got you banned if your next/previous ~5-10 game had been no chat games. Log you received was case that had been recorded to add scale for your case. {{item:3680}}
> [{quoted}](name=SnipG,realm=EUNE,application-id=NzaqEm3e,discussion-id=wfH1bUM0,comment-id=000d,timestamp=2017-11-20T15:02:30.543+0000) > > You still got banned for ""Quoting a troll and staying positive"", because if you only had that one game, where you were " bit more extreme", it would never got you banned if your next/previous ~5-10 game had been no chat games. Log you received was case that had been recorded to add scale for your case. {{item:3680}} The logs quoted here are entirely unrelated to the suspension - due to a bug an old log was sent, rather than the one that triggered the suspension. As mentioned, support will be able to provide the context to the OP and the correct chat logs, but the ones mentioned here are not related.
: is the first win of the day disabled/bugged on new accounts?
The FWotD mission is only available to accounts level 15 and up :-) Sounds like you're almost there!
: No answer yet :'( Is there anything I can do? It's really annoying :C
> [{quoted}](name=FlowerInTheDawn,realm=EUW,application-id=ETj6EdvQ,discussion-id=pmhPAm4n,comment-id=00000003,timestamp=2017-11-20T15:26:19.482+0000) > > No answer yet :'( > > Is there anything I can do? It's really annoying :C Unfortunately this one seems to be a bug, so there's little you can do from your end :-( We're aware of it though, no ETA on a fix but definitely something on the radar!
: Got banned for... Quoting a troll and staying positive, explaining things?
Hey yAdVMarico, It looks like you were hit by a bug that resulted in you getting the wrong chat logs :-( What you said in the correct chat log was quite a bit more extreme, however please [contact support](https://support.leagueoflegends.com) who can provide you with the correct chat logs and context. If you have already submitted a ticket, someone from Player Support will be able to provide you with the correct chat logs once they reach your ticket.
BlueStr (EUNE)
: Weird.
Tried relogging? I can definitely see it in your inventory, may be that the emotes section hasn't updated yet which a relog might force to do :-) Account side though, definitely shows! :-)
: "WELCOME TO PRESEASON UPDATE" Message
Hi FlowerInTheDawn, This message should only appear once, however it requires connectivity to the player preferences to know that you've seen it before. Have you had any issues with item sets, runes, keybindings, etc? Can you please log in, get this error, and upload your latest LeagueClient logs? * Go to "C:\Riot Games\League of Legends\Logs\LeagueClient Logs\" * Select the latest "LeagueClient.log" file (Should only be "LeagueClient" - not Ux or Renderer etc.) * Open it using notepad or a similar program * Select everything (ctrl + A) and copy it * Go to [pastebin.com](http://pastebin.com/) and paste the content there * Set the expiration date to 1 week * Submit it * Share the link with us Thanks!
RayleighTT (EUNE)
: No fragments of keys after 10 months of inactivity
Hi RayleighTT, There is no longer key fragments from hextech, they were shifted over to honour as part of honour rewards. The keys you've been getting from honour are those you would previously have got from the end of games :-)
Du5iaa (EUW)
: Mission's
Hi Du5iaa, First win of the day shows for accounts level 15 and upwards :-)
  Rioter Comments
Daunt (EUNE)
: Why aren't the borders distributed to EUW and EUNE at the same time. Kinda bs that EUNE has to wait until you completely distribute the rewards to EUW first.
> [{quoted}](name=Daunt,realm=EUNE,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=0040,timestamp=2017-11-14T18:07:43.839+0000) > > Why aren't the borders distributed to EUW and EUNE at the same time. Kinda bs that EUNE has to wait until you completely distribute the rewards to EUW first. There's no priority and it's going out **globally**, not only to EUW and EUNE. As such, some regions may finish before others - as mentioned both EUW and EUNE are receiving right now.
PaladinNO (EUNE)
: How are things going with the rank badge on the Board profile? If I remember correctly, that took pretty much an era to get there due "an internal error", I believe it was, back in season 5 or so. I trust that one is also all set and ready to go as soon as the server sweeps hit the elligible people?
> [{quoted}](name=PaladinNO,realm=EUNE,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=003c,timestamp=2017-11-14T16:09:03.267+0000) > > How are things going with the rank badge on the Board profile? If I remember correctly, that took pretty much an era to get there due "an internal error", I believe it was, back in season 5 or so. > I trust that one is also all set and ready to go as soon as the server sweeps hit the elligible people? Definitely not I'm afraid. Boards takes quite a while to get the updates, so I wouldn't hold my breath for it anytime soon. Priority right now is actually getting the rewards out, then we can look at the additionals such as boards etc.
wowlukas (EUNE)
: wut .-.
Hey wowlukas, We had a blip on some backend services for EUNE and it may have impacted display, but I can see you actually received 161XP for that game :-)
: My friends said you don't get ranked rewards if you were dishonourable, I am currently honor lvl 0 (trying not to be) I'm wondering if this is true or if its just a result of the script not giving me it yet? EDIT: Im gold and wondering if this will result in me missing the nice graves skin
> [{quoted}](name=Just Hammertime,realm=EUW,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=0039,timestamp=2017-11-14T14:44:47.853+0000) > > My friends said you don't get ranked rewards if you were dishonourable, I am currently honor lvl 0 (trying not to be) I'm wondering if this is true or if its just a result of the script not giving me it yet? > > EDIT: Im gold and wondering if this will result in me missing the nice graves skin https://boards.euw.leagueoflegends.com/en/c/help-support-en/87XyAL48-2017-ranked-rewards-help-desk You can read about the disqualification criteria there :-)
: [Ongoing] Ranked Rewards are distributing!
Hey guys! As has been mentioned, we're aware that some players were missed from our initial wave - we're working on this right now but don't yet have an updated ETA :-) We've reverted our [Service Status Messaging](http://status.leagueoflegends.com) to reflect this, and will once again switch it when completed :-) Sorry for the delay!
Mark Sama (EUW)
: I still can't think of a reason for someone to ~~have~~(mb) want their border removed....
> [{quoted}](name=Mark Sama,realm=EUW,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=0016,timestamp=2017-11-13T21:35:17.481+0000) > > I still can't think of a reason for someone to have their border removed.... The borders of 2016 are removed, and replaced with the 2017 earnings. Borders only last for a season - if you did not get your reward for some reason (punishment, didn't get the rank, or due to an issue on our end) - your border would be removed as there's nothing to replace it with.
: Problem regarding gifted skins
Hey Death Gale! Unfortunately notifications can sometimes be delayed or never arrive when the store is under heavy load - due to end of season ranked rewards going out, there's quite a bit going on right now which may explain it. I can, however, confirm your friends received their blitz and trist skin respectively - so they're good to go with them! :-)
LL Zayish (EUNE)
: I havent got any aswell :s
> [{quoted}](name=LL Zayish,realm=EUNE,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=00090000000000000001,timestamp=2017-11-13T19:49:43.321+0000) > > I havent got any aswell :s As mentioned EUNE is ongoing - only EUW is complete at this time.
Raymaxe (EUW)
: I haven't received mine on EUW :S was gold V and gold IV in solo/duo and flex
> [{quoted}](name=Raymaxe,realm=EUW,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=0012,timestamp=2017-11-13T19:43:59.255+0000) > > I haven't received mine on EUW :S was gold V and gold IV in solo/duo and flex As mentioned, please [contact support](https://support.leagueoflegends.com) if you did not get your expected rewards for EUW :-)
: Do I get graves If I don't have him?
> [{quoted}](name=MoneyShot34,realm=EUW,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=000e,timestamp=2017-11-13T19:13:46.017+0000) > > Do I get graves If I don't have him? Yes, you will receive Graves if you don't have him :-)
LL Zayish (EUNE)
: wut? month lol.. some people already got it so I gave it approximately 1 to 4 days {{champion:32}}
> [{quoted}](name=LL Zayish,realm=EUNE,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=000900000000,timestamp=2017-11-13T19:17:47.362+0000) > > wut? month lol.. some people already got it so I gave it approximately 1 to 4 days {{champion:32}} It's complete already for EUW :-) We gave out a ballpark of a month-ish for global, as well as to account for any issues. Generally we like to overestimate because in previous years we've ran on longer than expected, and get a flood of "I don't have my rewards yet!" - so we're playing it safe :-)
: [Ongoing] Ranked Rewards are distributing!
Heads up that rewards have completed for EUW! :-) This should include borders etc. EUNE is ongoing, and we'll confirm once that's finished.
LL Zayish (EUNE)
: How much time it will take?
> [{quoted}](name=LL Zayish,realm=EUNE,application-id=eZuvYsEr,discussion-id=5eeYdnqf,comment-id=0009,timestamp=2017-11-13T18:22:45.746+0000) > > How much time it will take? No ETA right now and I don't want to give out any misinformation. I'm going to say "a month" based on our previous information - however that was a global estimate. It may be sooner for EU, and as mentioned we'll update this post accordingly once we have a better ETA or are completed :-)
  Rioter Comments
Zooms (EUW)
: > [{quoted}](name=Riot Eambo,realm=EUW,application-id=VnI9tlaf,discussion-id=oNAj6094,comment-id=0001,timestamp=2017-11-12T22:07:27.738+0000) > > The emporium doesn't lead to anywhere as it's mainly the page you're looking at :-) There's also the Chroma's under the skins tab, but the majority of things are on the featured page ^_^ Oh thanks.. that's what i was getting at, feels like it should lead to a page with all the blue essence gear in one place. Is that a possibilty? hard to see what is available otherwise.
> [{quoted}](name=Zooms,realm=EUW,application-id=VnI9tlaf,discussion-id=oNAj6094,comment-id=00010000,timestamp=2017-11-12T22:40:45.387+0000) > > Oh thanks.. that's what i was getting at, feels like it should lead to a page with all the blue essence gear in one place. Is that a possibilty? hard to see what is available otherwise. The initial plan was to have everything in one place, but due to some limitations of the current store we couldn't make it happen :-( Maybe in the future, but not for this round unfortunately!
Zooms (EUW)
: Blue Essence Emporium?
The emporium doesn't lead to anywhere as it's mainly the page you're looking at :-) There's also the Chroma's under the skins tab, but the majority of things are on the featured page ^_^
Mark Sama (EUW)
: So basically you need to have more than 10 champs locked to buy it? also it said 6, but he has actually 7 there that are +790 RP?
> [{quoted}](name=Mark Sama,realm=EUW,application-id=eZuvYsEr,discussion-id=7W7geoYF,comment-id=00000000,timestamp=2017-11-11T19:57:04.470+0000) > > So basically you need to have more than 10 champs locked to buy it? also it said 6, but he has actually 7 there that are +790 RP? Nami is currently on sale which is taken into consideration :-)
: Any download link for lol.launcher.admin.exe lol.launcher.exe !?
These files are no longer in use - the new league client uses C:\Riot Games\League of Legends\LeagueClient.exe. If you're missing this file, I recommend a reinstall as mentioned by LazySlav :-)
: Available Item Pool Error? What happened?
Hi ArchEnemyNemesis - the mystery champion token works like other mystery gifts and requires a pool of 10 or more applicable items to be available to you. In this case, you need 10 or more champions worth 790RP or higher - as you can see, you only have 6 total - so cannot purchase the mystery champion token.
thiseran (EUW)
: I have 11 champions to unlock, but still get the same error
> [{quoted}](name=thiseran,realm=EUW,application-id=eZuvYsEr,discussion-id=fzFgdio6,comment-id=00000000,timestamp=2017-11-10T21:24:18.500+0000) > > I have 11 champions to unlock, but still get the same error If any of those champions are on sale and under the 790RP Threshold, they will not count as eligible. (IE: Nami is on sale right now)
: So, this was rather a fast response. What about the other 50 top posts about BE reward?
> [{quoted}](name=Biscuit Bite,realm=EUNE,application-id=ETj6EdvQ,discussion-id=xJPivoEA,comment-id=00010001,timestamp=2017-11-10T23:27:54.773+0000) > > So, this was rather a fast response. What about the other 50 top posts about BE reward? As a NOC Technician, I can provide little-to-no value on discussions around Blue Essence balance I'm afraid. I know there's been plenty of discussion around this over on the NA boards, and feedback is definitely being read and heard. It's pretty early days for the new system so adjustments will be made accordingly - and providing **positive, constructive** feedback is very welcome. Positive, constructive: <Reasons for not liking it> <potential reasons for improving > Less positive, less constructive: <NEW BE SUCKS, RITO PLS> :-)
: my hero rotation is glitched
No problem at all - enjoy your shiny new F2P rotation once you hit 11! ^^
boaler (EUW)
: [7.22] - Headmistress Fiora Chromas missing in the store
Hey boaler, Legacy skin chromas are only available when the legacy skin itself is available, so currently not available in the store unfortunately!
: my hero rotation is glitched
Hey Despair Angel, The free to play rotation is set to a solid rotation until level 11 - once you hit level 11, it'll switch to the normal F2P rotations :-)
XULTE (EUW)
: Wow... I'm a bit embarrassed , Thank you so much :)
> [{quoted}](name=XULTE,realm=EUW,application-id=ETj6EdvQ,discussion-id=PGsh1AR5,comment-id=0001,timestamp=2017-11-10T19:58:51.203+0000) > > Wow... I&#x27;m a bit embarrassed , Thank you so much :) No problem! Enjoy the skin! ^_^
Thomber (EUNE)
: Rune bug
Hi Thomber, Due to a bug, predator is being swapped out to electrocute - I believe this is mainly on Kayn due to some weird interactions that we'll be working on, and to prevent people falling victim to a pretty gross bug :-(
XULTE (EUW)
: Urfwick
Hi XULTE, Please ensure you're selecting "Urfwick" and not "Urf the manatee" in champion select - they look very similar but one is the original skin, while the other is the new one in the BE store :-)
: Here you go: https://pastebin.com/endut3Tw Thanks for the reply,
> [{quoted}](name=IIIIIlIIIl,realm=EUW,application-id=eZuvYsEr,discussion-id=2oiVHQuh,comment-id=00020000,timestamp=2017-11-10T19:36:08.361+0000) > > Here you go: > https://pastebin.com/endut3Tw > > Thanks for the reply, That looks pretty clean at around 30ms, are you getting 50+ right now? (if you test a custom for example :-) )
CS Primo (EUW)
: Huge bug,impossible to play rank games at the moment
Hey guys, We're aware of issues from lobby creation <--> getting in game. Messaging is up in client and we're currently working on it! :-)
Dzyrt (EUNE)
: Cant buy mystery champion token
Hi Dzyrt, The token has the same limitations as mystery gifting - if you do not have 10+ champions that meet the requirement, it cannot be used. (IE: 10 locked champions worth more than the amount of BE mentioned in the token)
: High Ping ingame, but internet should be capable of better ping?
https://i.imgur.com/eWsaMLj.png From the looks of this, I'd definitely expect you to get better than 50+ compared to others in your city. Do you get this consistently, or is it lower sometimes? Can you provide a traceroute? * Press the [Windows Key] (that is the key on the left side of the space bar, between ctrl and alt) + R * Type cmd in the search bar and click "Ok". You should now see a black window with white letters * Highlight and copy the following commands one by one: > (tracert 185.40.65.1) > "%USERPROFILE%\Desktop\TracertEUW1.txt" or > (tracert 162.249.72.1) > "%USERPROFILE%\Desktop\TracertEUW2.txt" * Paste this into the cmd window (black box with white letters) by right clicking and selecting "Paste". Do not use the Ctrl+V shortcut as it will not work! * Depending on your connection, the trace may take 5-15 minutes to complete. A text file with the Tracert log will be created on your Desktop when it finishes * Open it using notepad or a similar program * Select everything (ctrl + A) and copy it * Go to [pastebin.com](http://pastebin.com/) and paste the content there * Set the expiration date to 1 week * Submit it * Share the link with us Thanks!
: mystery champion
If you are trying to use the Mystery Champion Shard: https://i.imgur.com/NlliR6N.png Nami doesn't meet this requirement, so you do indeed only have 9 from the looks of things.
: Can't ban, get a queque dodge timer
Hey HaraldTheSlayer, As is to be expected with some of the biggest changes we've ever made to League of Legends, we're encountering some issues - some are related to bugs and code issues that we need to work on more long term, and some are related to a huge amount of people playing the preseason hype - putting some services under quite heavy load. We're actively working on improving and scaling up services as required, and "cooling the fires" so to speak - and we'll be working over the coming days and weeks to improve all the issues to get things ready as soon as possible!
: 7.22 client not working properly
Hey guys, We think we've isolated the cause and in testing - things are feeling nippier now. We're keeping an eye on things and you may need to relog, but let us know if you're seeing improvement, or continuing to have issues. Thank you for your patience!
: 7.22 client not working properly
Hey guys, We're aware of some things being a little slow to load (collections/profiles/missions/etc.) - things should load eventually but we know it's taking a few minutes right now :-( We're continuing to investigate!
: Great thanks. I happen to have work off tommorow. I feel pretty childishly excited. I love designing rune pages.
> [{quoted}](name=InspectorStrange,realm=EUW,application-id=39gqIYVI,discussion-id=tacE8slw,comment-id=00010001,timestamp=2017-11-07T08:07:53.569+0000) > > Great thanks. I happen to have work off tommorow. I feel pretty childishly excited. I love designing rune pages. Design mine pls, I hate designing rune pages :-D Pretty hyped to see the impact they have though ^_^
Show more

Riot Eambo

Level 31 (EUW)
Lifetime Upvotes
Create a Discussion