Alivel (EUW)
: No, not at all
Ok, thanks for the info. We'll be digging into this, and hopefully we can get you back in-game as soon as possible.
Alivel (EUW)
: Sorry for my mistake, this should be the right one I get the exact same message shown on your pastebin link
Thank you very much! And just to double check, you absolutely aren't using any anti-virus software?
Alivel (EUW)
: Unable to connect to the authentication service
Hey, thanks for your report. Unfortunately, it looks like you accidentally grabbed the wrong log. Could you provide the latest LeagueClient.log (ends in just LeagueClient, not Ux or Renderer) to help us look into this? Could you also go to in your browser, and let me know if you receive a response similar to this paste: or an error message? Thanks!
: Unable to connect to the authentication service
Hey, thanks for your report. Could you please provide the following information to help us investigate this issue for you? LeagueClient Log: * Go to "C:\Riot Games\League of Legends\Logs\LeagueClient Logs\" * Select the latest "LeagueClient.log" file (Should only be "LeagueClient" - not Ux or Renderer etc.) * Open it using notepad or a similar program * Select everything (ctrl + A) and copy it * Go to and paste the content there * Set the expiration date to 1 week * Submit it * Share the link with us Info on what, if any, anti-virus software you use (ie. AVG, Avast, Norton, Comodo etc.) Go to in your browser, and let me know if you receive a response similar to this paste: or an error message. Thanks!
: 12/6/2016 after ranked is back to normal -> no LP for most recent match
Unfortunately due to issues preparing for season start, there was a period of time where games would not be counted towards your preseason progress. This is the same issue that caused you to play unexpected placement matches. We've fixed this now, so you can continue grinding your preseason rank until Season Start!
Lakicha (EUNE)
: Interresting Free Champion Rotation
It's beautiful <3 For real though, we caught this earlier on, it's just a visual bug, the actual rotation hasn't changed. We'll hopefully have this back under control later today and displaying the correct rotation, until then, enjoy the pretty colours :D.
Eambo (EUW)
: Riot vs Community Games - Your invite!
Hyyyyype. I just hope I don't get stomped as hard as I expect to...
KingTifa (EUNE)
This has been circulating through the office recently. Thank you for making it even harder for me to avoid {{sticker:slayer-jinx-unamused}}
: Attempting to reconnect 'after patch'
Hey Chnandler (Nice name :D) From the sound of things, this is likely unrelated to the patch, but the connection from your ISP to our servers, this is supported by the fact that multiple other people in Egypt are suffering the same problem, as even if you're on multiple ISPs, there's a strong chance you're using the same backbone links to reach us. I would recommend reaching out to your ISP to let them know that you're experiencing issues.
Tosho911 (EUNE)
: RADS Problem
This is an issue that we're currently experiencing where Google DNS is occasionally providing the wrong response for queries for the main URL our Patcher uses ( For now, if you're experiencing the issue, I suggest you use your ISP's DNS settings, or [OpenDNS]( We are working with our DNS provider for a more permanent solution, and hopefully this will all be resolved soon!
: Everytime i try it says ''Was Ziggs here? Something...blew up on this page. Please give it another shot later.'' And i will give it but im sure it will not work
That's very strange, it's working for me. Best advice I can give personally is to keep trying. If you have any further issues, I recommend opening a support ticket. Sorry I can't help you further.
: Need to do a power ballad to a Rioter and they let you in.
I wish that was how it works. I could do with more power ballads in my life.
: I need some help.
You can sign up for the PBE here: Invites are given out in waves, and we can't grant access to PBE for every single person that applies due to the size of the server, so you will have to be patient. Good luck!
Perilum (EUW)
: Then we equalize that. @Eambo Here I help you mate!
: When does league end?
When we run out of minions {{sticker:slayer-jinx-wink}}
: RADS ERROR - Fixed
We do currently have some issues where Google's DNS servers ( and are failing to return the correct response for one of the main domains used by our patcher ( What you've done here is switch to your ISP's DNS servers which are likely responding with the correct address. We're working with our providers for a more permanent solution, but for anyone else experiencing it, the best thing to do right now is use your ISP's DNS server, or an alternate DNS provider like [OpenDNS](
: Google DNS not working since the latest patch
Hey arthur2341, We're aware of some issues with Google DNS treating the domain we use for the patcher ( weirdly on occasion. We're working with our provider to try and get a resolution to this issue. OpenDNS should treat you well until we get things sorted!
DaveOneGo (EUNE)
: I can't believe this.
Thank you very much for giving me a new and exciting way to annoy Eambo.
: I cant enter the knock out stage stage in pick em section.....
There's a countdown on the main page of Pick'Em if you're not logged in. ( According to that, the Knockout stage should be available for picking at around 8pm UTC. Hope you have better luck in the Knockout stage than I did in Groups!
: Is changing your Lol.cilent screen legal ? HELP
As long as you're not interfering with the game itself, we're not going to come after you, but you will be missing out on all the new login screens that come out! I will, at least, suggest pulling something from this video. Absolutely inspired.


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