Heya As a genreal stance: everything that does give you even the smallest advantage in the game is a big nono. If the programm only changes he voices that does not give you an advantage and is therefore useable, but still at your own risk ofc, since the programm could turn illegal when new features are added etc. So you can probably use it, but it is not completely without risk. Regards Rkoturdo

Heya Would you want to create a tracert (to check the connection)? Just get [Pingplotter](https://www.pingplotter.com/downloads/pingplotter_install.exe)(demo version). Adress to Trace: 185.40.65.1 Trace Intervall: 1 second Then you start a testgame and let the programm run in the backround. After the game, if you had ping-problems, **post a screenshot from the programm** and export the tracert as txt. You can upload the tracert using the [wrenchmen Upload tool](http://upload.leaguevolunteers.com/). Once you finished uploading just post the links here so that i can have a look at the files. Regards Rkoturdo

Heya Considering how delicate problems surrounding money can be and how careful you have to doublecheck everything it might take a few days. It also depends on how much the support has going on atm ofc. Regards Rkoturdo

Heya Toxicity is one of the main reasons players leave the game. And guess what, Riot does not want players to leave the game since they are potential paying customers. If someones has to use the Mute Button the damage is already done, someone was toxic and negatively impacted the experience. So yeah, i can see the logic behind that. Regards Rkoturdo

Heya First of you are kinda in the wrong board for this, this is mroe fitting in Champions & Gameplay. However there is one thing i will say: Azir has a winrate of 41%, if anything he should really be buffed. Regards Rkoturdo

Heya If you can´t log in to the Supportside you should be able to to contact RiotSupport via support@riotgames.com In this case the whole conversation will be via Email. Be sure to be patient though since it might take a day or two for them to answer. Regards Rkoturdo

Heya Until you provide either a Screenshot or a Link to the actual Mail it is hard to judge wether or not you deserve your ban. You can post a screenshot by uploading them on imgur.com and then pasting the link here. Regards Rkoturdo

Heya It wasn´t even a full crash, just problems. Regards Rkoturdo

Heya My bad, it was supposed to say "would" not "could". Fixed And i didnt, but honestly i dont care xD Regards Rkoturdo

Heya Taken from the twitter support side: > How do accounts become compromised? (Did somebody hack me?) > > Accounts may become compromised if you've entrusted your username and password to a malicious third-party application or website, if your Twitter account is vulnerable due to a weak password, if viruses or malware on your computer are collecting passwords, or if you're on a compromised network. So even there it isnt hacking, it is scamming or a keylogger(the twitter of a CEO is a way more valuable/interesting target than some random lol account) or a bad password/username combination. Also i never said that hacking them is not possible, i just said that no one does it because it is not worth the effort and there are sadly easier ways to get into accounts from people(because they do not pay attention). Regards Rkoturdo

Heya The problem here is that accounts do not get hacked, they get scammed. I mean just think about it, if someone actually would Hack LoL accounts he would take the really famous/big ones and not the ones from random players like us. And if you got scammed that is totally your responsibility. Regards Rkoturdo

Heya Just gonna quote Wuks: > [{quoted}](name=Wuks,realm=NA,application-id=osqw6G4M,discussion-id=korkcsKo,comment-id=0000,timestamp=2015-10-09T02:12:56.584+0000) > > As this is an account-specific inquiry, we can't assist you much further on the boards. You'll need to [submit a ticket to Riot Games Player Support](https://support.riotgames.com/hc/de/requests/new) regarding your issue. A few tips as you submit your request: > > Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue. > Do your best to not create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket. > Be respectful and polite in your correspondences with Riot Support. > > Best of luck! Regards Rkoturdo

Heya Just gonna quote Wuks: > [{quoted}](name=Wuks,realm=NA,application-id=osqw6G4M,discussion-id=korkcsKo,comment-id=0000,timestamp=2015-10-09T02:12:56.584+0000) > > As this is an account-specific inquiry, we can't assist you much further on the boards. You'll need to [submit a ticket to Riot Games Player Support](https://support.riotgames.com/hc/de/requests/new) regarding your issue. A few tips as you submit your request: > > Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue. > Do your best to not create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket. > Be respectful and polite in your correspondences with Riot Support. > > Best of luck! Regards Rkoturdo

Heya Just gonna quote Wuks: > [{quoted}](name=Wuks,realm=NA,application-id=osqw6G4M,discussion-id=korkcsKo,comment-id=0000,timestamp=2015-10-09T02:12:56.584+0000) > > As this is an account-specific inquiry, we can't assist you much further on the boards. You'll need to [submit a ticket to Riot Games Player Support](https://support.riotgames.com/hc/de/requests/new) regarding your issue. A few tips as you submit your request: > > Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue. > Do your best to not create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket. > Be respectful and polite in your correspondences with Riot Support. > > Best of luck! Regards Rkoturdo

Heya this user seems to have found a solution: http://boards.na.leagueoflegends.com/en/c/help-support/6NGoYj3M-adobe-air-hello-new-user-popup Regards Rkoturdo

Heya Hm, that sure is something i have never heard of. LoL has an integrated version of Adobe Air. However if you install one yourself it doesnt use its integrated one afaik. So you could try to manually install Adobe air and see if that fixes the problem. In the meantime i will look around if i find clues. Regards Rkoturdo

Heya I guess you could ask support if they can do it/it is possible. Regards Rkoturdo

Heya What exactly do you mean? http://euw.leagueoflegends.com/en/news/community/q/reformed-players-ask-riot-how-you-me-now The side always contains a button where you are directed to a side to ask them questions. Regards Rkoturdo

Heya riot.de has nothing to do with riotgames afaik. If you want to ping the servers you will have to use another adress. For EUW it would be 185.40.65.1 or 162.249.72.1 Regards Rkoturdo

Heya Well the probleme here is that other input-methods besides Mouse and Keyboard are not officially supported. At least as far as i know. So when developing the game they are totally fine to assume that everyone has a keyboard. Now adding a feature for maybe 10-100 players because these players use an inputmethod that they do not support is nothing any company would ever do. It just isn´t worth the development time and money spent. Regards Rkoturdo

Heya I found the following(not official): "About 6.3kb in and 0.7kb out per second. That's 7\*60\*40 = 16.8mb for a 40min game." Another source talks about 20mb per game. So you can assume it is somewhere in that range. However you have to keep in mind the patches that can be a few 100mb big. Regards Rkoturdo

Heya AFK-Players get punished through the Leaverbuster. If you want more information about that i would reccomend reading the following: https://support.riotgames.com/hc/en-us/articles/201752714-LeaverBuster-FAQ Regards Rkoturdo

Heya The boards sometimes need you to post something to update your level.....wich you did with this post. YAY everything fixed. Regards Rkoturdo

Heya Especially on these huge banwaves ppl come up with the same explanations. Personally i tend to believe them even less in such circumstances. Now if any volunteer called you an idiot that surely is something we should not do and wich you should report, however i think that their tone just got a little bit....annoyed upon seeing the same excuse over and over again(wich surprisingly turned out to be true, you get the idea). I hope that they did everything they can to help you wich is send you on the way to the support. As a volunteer there isn´t anything else we can do. I hope you understand the situation. Regards Rkoturdo

Heya Are you having seperate routers hooked up to another or are you using switches? The problem starts in your setup somewhere and to try to find out where i need to know how your setup is. Regards Rkoturdo

Heya What exactly is the setup that you have? As it seems like you are gooing through 3 hops before leaving your house. And the problem starts within the local area. Regards Rkoturdo

Heya The Type of game does not matter, though a customgame is recommended to protect you from punishments for leaving(if a DC occurs) and the other players from playing 4v5. Regards Rkoturdo

Heya Would you want to create a tracert (to check your connection)? Just get [Pingplotter](https://www.pingplotter.com/downloads/pingplotter_install.exe)(demo version). Adress to Trace: 185.40.65.1 Trace Intervall: 1 second Then you start a testgame and let the programm run in the backround. After the game, if you had problems, **post a screenshot from the programm** and export the tracert as txt. You can upload the tracert using the [wrenchmen Upload tool](http://upload.leaguevolunteers.com/). Once you finished uploading just post the links here so that i can have a look at the files. Regards Rkoturdo

Heya > VI. CONSENT TO MONITORING > > When you are using the Software, the Software may monitor your computer's random access memory (RAM) for unauthorized third party programs prohibited by Section III.E that interact with the Software and/or the Game. In the event that the Software detects such an unauthorized third party program, information may be communicated back to Riot Games, including the name of your Account, your internet protocol (IP) address, details about the unauthorized third party program detected, and the time and date that the unauthorized third party program was detected, along with the hardware specs and performance characteristics of your computer, with or without additional notice to you. No other information about you or your computer will be communicated to Riot Games with the Software. If the Software detects the use of an unauthorized third party program, your access to the Game may be terminated with or without additional notice to you. [EULA](http://euw.leagueoflegends.com/en/legal/eula) Srsly, does no one read that? Regards Rkoturdo

Heya Pretty easy to detect tbh. IIRC Riot has taken the right to scan your Ram to see wich programs are running. For Example. Regards Rkoturdo

Heya That tracert is a little bit short however you can clearly see that sometimes there is a connection issue to your router. Are you using WLan? Regards Rkoturdo

Heya Would you want to create a tracert (to check your connection)? Just get [Pingplotter](https://www.pingplotter.com/downloads/pingplotter_install.exe)(demo version). Adress to Trace: 185.40.65.1 Trace Intervall: 1 second Then you start a testgame and let the programm run in the backround. After the game, if you had problems, **post a screenshot from the programm** and export the tracert as txt. You can upload the tracert using the [wrenchmen Upload tool](http://upload.leaguevolunteers.com/). Once you finished uploading just post the links here so that i can have a look at the files. Regards Rkoturdo

Heya Well, this problem is not on their side, you have to give them that. Regards Rkoturdo

Heya Just gonna quote Wuks: > [{quoted}](name=Wuks,realm=NA,application-id=osqw6G4M,discussion-id=korkcsKo,comment-id=0000,timestamp=2015-10-09T02:12:56.584+0000) > > As this is an account-specific inquiry, we can't assist you much further on the boards. You'll need to [submit a ticket to Riot Games Player Support](https://support.riotgames.com/hc/de/requests/new) regarding your issue. A few tips as you submit your request: > > Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue. > Do your best to not create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket. > Be respectful and polite in your correspondences with Riot Support. > > Best of luck! Regards Rkoturdo

Heya > At this point I decided I had to feed, starting to feed their mid laner so as to make Lee Sin be the 1st to have a bad time. Only after this sentence.....why do you think your punishment was unjust? Intentional Feeding is punishable? And yes, from what i have read quite some in the community think that feeding is worse than flaming, since you can simply mute a flamer. Regards Rkoturdo

Heya Sometimes the boards just take some time to update, you fixed that by posting here. Regards Rkoturdo

Heya You can use your EUW-Account to post there. Regards Rkoturdo

Heya Wait, so now you say that i am right, but before you said that this was the only problem DQ had? I think i am misinterpreting at least one of your answers. Regards Rkoturdo

Heya Wait....80% of your Team wanted to surrender. So where is it unfair if they do? It is a clear majority. I mean, If you were with 4 Randoms and they would surrender you wouln´t complain would you, even if the situatiion would be exact the same. Regards Rkoturdo

Heya In case you are wondering: You get a new IP every so often(usually once a day). Now you are not the first one having that IP, someone used it already before you. And if the person before you did something to get blacklisted and then you get the IP you are the one blacklisted. Normally that is not really a problem since you can simply restart your Router to get a new IP, if that woulnd´t have worked you would have to contact Riot support to get it sorted out. Regards Rkoturdo

Heya Just gonna quote Wuks: > [{quoted}](name=Wuks,realm=NA,application-id=osqw6G4M,discussion-id=EjYOUN25,comment-id=0001,timestamp=2015-10-14T21:27:15.720+0000) > It looks like your account may have been compromised. As such, all of the steps below are recommended for you to regain full control of your League of Legends account: > > 1. Download [MalwareBytes Free](https://www.malwarebytes.org/mwb-download/), or another antivirus application, and run a complete computer scan. Remove any malware following that scan. > 2. Change any passwords that you believe may have been compromised. You can change your League of Legends password by going to the [League of Legends account area](https://account.leagueoflegends.com/na/en/protect) in the top-right corner of this page. Click on your summoner name, and select "Settings". In the box that comes up, click "Change Password" and follow said steps. Note: You'll want to also change your email account password to ensure that your account cannot be compromised again. > 3. Now that your account is secure (hopefully), we'll deal with the issue of the unauthorized actions: > > _____________________________ > > As this is an account-specific inquiry, we can't assist you much further on the boards. You'll need to [submit a ticket to Riot Games Player Support](https://support.riotgames.com/hc/en-us) regarding your issue. A few tips as you submit your request: > > 1. Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Rioter request for more information will delay the resolution of the issue. > 2. Create an account on the Riot Games Support website. It'll save you a lot of time in the future and keep your requests organized and easier to find/access. > 3. Be respectful and polite in your correspondences with Riot Support. > > Best of luck! Since that is a preset it might not seem to be 100% fitting, but it is what you should do. The seconds step is probably not possilbe for you atm, but the support should be able to assist you. Regards Rkoturdo

Heya If you have a dynamic IP you could try restarting your router(after 5-10 mins offline) to get a new IP from your ISP. Regards Rkoturdo

Heya I didnt want to deny that the currenty system has some flaws, it is just that discussions that are going well would not be bumped, because why should they, they go well. And stuff that no one talks about(maybe because they dont care) would get bumped, because they want attention that they dont yet have. So i would see the bumped threads again and again, because they would be bumped again and again. Maybe if the bumping would be only for one certain type of sort i could see ti working. Regards Rkoturdo

Heya It is not possible to change the LP of a single player. There are i think only 3 reasons why you might loose LP: 1. You loose games, pretty obvious^^ 2. You are under the influence of the decay that hits players of a higher rank when they are inactive for a certain amount of time(considering that you are platin that can effect you afaik, however your last Rankedgame was 2 days ago, so that is out). 3. You dodge games. If i am not misinformed you loose LP for doing so. Regards Rkoturdo

Heya I see a big flaw in the bumping system: Someone can bump his thread over and over again and i as a ready might not wanna see that thread over and over again. So if implemented there would be a need to somehow "block" thread that you don´t care about. That would result in me having to block quite some threads just because they get bumped consistently without anyone caring about them. Wich means that the reader would have to invest way more work in boards reading. That might put some ppl off. To the posting: I can see where you are coming from, especially in Teams & Recruitment that would be lovely simply because the players there downvote the other threads just so that their thread is at the top. Regards Rkoturdo

Heya 22 mins Queue does not sound normal to me. Sounds more like a bug. Regards Rkoturdo

Heya Towards the server: I know and i am perfectly aware of that, that is what i just said above. To the Targeting individuals: Yes it is possible getting the IP adress of a player, but for that they have to use their ingame name as their skypename, be online and there are certain microsoft protection settings that prevent that. Considering all these facts makes it highly unlikely. Also most pply have a dynamic IP-Adress meaning it changes constantly, so even if they had been revealed at the past they most likely dont have the same IP anymore. Just overall it is really really unlikely, that what i try to say. Regards Rkoturdo Edit: And even if there were these DDos attacks, there would be nothing Riot could do since that is nothing that Riot could trak or do anything against.

Heya I am perfectly aware of that, but that does not change a thing. To DDos just one Team he would have to DDoS the Players themselves and not the server. There is no way to DDoS a server that it only disconnects one team. Regards Rkoturdo

Heya First of, this is not how DDos works. If he DDosed the server all of you and any other player of that server would have disconnected. Secondly, i think this is pretty close to namecalling, but i dont know for sure.^^ MfG Rkoturdo

Heya So you have FPS-Drops and not lag, or did i misunderstood you? Regards Rkoturdo