Cosantoir (EUW)
: > [{quoted}](name=YellowKram,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=000a000100000000,timestamp=2015-02-25T12:17:25.065+0000) > > Ticket ID: #16248369 > There you go :) Thanks for your time See you on the rift soon! Sorry for the inconvenience.
> [{quoted}](name=Riot Cosantoir,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=000a0001000000000000,timestamp=2015-02-25T13:22:27.341+0000) > > See you on the rift soon! > Sorry for the inconvenience. It's alright, I'm happy with the support now :P
Cosantoir (EUW)
: > [{quoted}](name=YellowKram,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=000a0001,timestamp=2015-02-25T11:58:28.199+0000) > > It was stolen in January, I posted a ticket about it like 1h after it was hacked and got it back after a week or so. Banned approximately a month after that. Did you create a new ticket for me yet?
> [{quoted}](name=Riot Cosantoir,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=000a00010000,timestamp=2015-02-25T12:09:39.369+0000) > > Did you create a new ticket for me yet? Ticket ID: #16248369 There you go :) Thanks for your time
: you said you got banned for 2 weeks? why not just wait it out
> [{quoted}](name=LocalWarhead,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=000b,timestamp=2015-02-25T12:03:32.738+0000) > > you said you got banned for 2 weeks? why not just wait it out I thought I was banned for 2 weeks, turns out 2201 was the year, not the ban code...
Cosantoir (EUW)
: > [{quoted}](name=YellowKram,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=00000000,timestamp=2015-02-23T08:12:10.708+0000) > > Yeah, and how they talk to me will decide whether I wan't to skip the support part or not. I sent 3 tickets about this, 2 of them are marked as "solved" now after them explaining why I got banned. Hey Dude. Can you create a new support ticket outlining the facts here please. As soon as you do send me the ticket ID please.
> [{quoted}](name=Riot Cosantoir,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=000000000000,timestamp=2015-02-25T11:20:22.024+0000) > > Hey Dude. > Can you create a new support ticket outlining the facts here please. > As soon as you do send me the ticket ID please. Okay, sure, thanks. Tell me if there's anything more to add in the ticket, please. Ticket ID: #16248369
Cosantoir (EUW)
: Can you tell me why when your account was stolen and you were aware of this for a "few days" that you didn't get onto PS to recover the account?
> [{quoted}](name=Riot Cosantoir,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=000a,timestamp=2015-02-25T11:11:05.604+0000) > > Can you tell me why when your account was stolen and you were aware of this for a "few days" that you didn't get onto PS to recover the account? It was stolen in January, I posted a ticket about it like 1h after it was hacked and got it back after a week or so. Banned approximately a month after that.
Cosantoir (EUW)
: Hey, Can you clear something up for me. If your account was hacked why did you never change your password, details or reported it to PS to recover your account?
> [{quoted}](name=Riot Cosantoir,realm=EUW,application-id=eZuvYsEr,discussion-id=bUlj9p49,comment-id=0009,timestamp=2015-02-25T10:39:19.696+0000) > > Hey, > Can you clear something up for me. > If your account was hacked why did you never change your password, details or reported it to PS to recover your account? I couldn't change password, he changed it, as I also use the same password to my mail, he got that too and changed the phone number of the mail and password for it. Also, what does PS mean?
: [Resolved] Hacked and banned
Okay so I contacted Riot and got an explanation AGAIN: > YELLOWKRAM Last Sunday at 21:34 > So, about 20 days ago, I got banned and the email said the following: > "Due to the severity of this violation, your League of Legends account has been banned until Sun Feb 22 22:22:22 UTC 2201" > > Does this mean I'm gonna be unbanned today or is 2201 the year? I tried to prove my innocence but the support closed the ticket. I have spent more than €1200 on this account -.- > However, I got hacked about 2 months ago by some german guy or something and I recovered it. By the time I got it back, he had won like 10 ranked games in a row, which is probably through hacking, and then 1 month later I get banned for it? Like what the heck? Why would you do that? I have never used anything or done anything to give myself an unfair advantage. The amount of money wasted if I'm permabanned is ridiculous. If this is actually the case, can you at least transfer all my skins and champions and runes and masteries to a new account? It's depressing to think about this loss, even my computer didn't cost as much as I've spent on this. A player spends over a thousand euros in your game and you ban him for no reason. Fun. > > > SLYCE Yesterday at 01:25 > Hello YellowKram, > > Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here: > > NA: http://na.leagueoflegends.com/legal/termsofuse > EUW: http://euw.leagueoflegends.com/legal/termsofuse > EUNE: http://eune.leagueoflegends.com/legal/termsofuse > > Keep in mind that account sharing of any kind is also against the Terms of Use. You are responsible for all activity on your account, so be sure to keep your account information to yourself. > > We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns. > > Slyce > Riot Games Player Support Specialist
: Why is it that every time I hear exploit or hack it's german.
I don't know, I'm really not trying to offend Germany if that's what you're thinking, but he literally told me he was German when I spoke to him after recovering my account, he had added himself (Yes, I'm sure it's him, it's a long story, but it was him), and he said he was German.
Sightburner (EUNE)
: The only thing you can do is talk with the support. Any RIOT:er here will tell you to contact support and try talking with them. How you talk with them will decide if they wanna help you or not.
Yeah, and how they talk to me will decide whether I wan't to skip the support part or not. I sent 3 tickets about this, 2 of them are marked as "solved" now after them explaining why I got banned.
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