: my support ticket: me: >I bought a mystery mini icons box and instantly regretted it. [...] Can you please remove the icon that dropped from the box? _I'm **not **asking for a refund or anything,_ just remove the mini ezreal icon from my account. I don't want it. answer: > Hello Ahkor, >Unfortunately, this content is not currently eligible for our refund token system. I apologize for any inconvenience this causes you, and hope you understand that there is a limit to what we are able to refund. This feature was developed to give players a chance to exchange content they regretted buying, but we had to limit the number of refunds we could reasonably grant. >For more information about our refund policy, feel free to read the following article on our support site: >https://support.riotgames.com/hc/en-us/articles/201751864 >If you have any additional questions or feedback please do not hesitate to let me know. Idk... would you have misunderstood this?
: sometimes the support guy might misunderstand and they think that you want both wards. maybe if you ask them to remove the orange ward and give you a purple ward they might do it. something similar happened to me before were I asked them to remove an icon from my account and they thought I was asking for a refund. I had to explain to them that I didn't want a refund at all.
Idk, I asked, 'Can I have the purple lvl 4 honor ward instead of my level 5 honor ward?', Would you misunderstand that?
: have you asked them to remove your orange ward?
No xD Because then I would have gotten nothing. Not even my pretty purple ward. xD
Hansiman (EUNE)
: > You should get 12 fragments each time the drop timer resets You **can** get **up to** 12 fragments. You're not guaranteed to always get it.
But wait, you're mostly guaranteed to get 4 chests every month, so why wouldn't you be guaranteed to get 12 key-fragments per month? At some point you will have too many chests but no keys. :/
Spearki (EUW)
: Real talk about BE
Yeah, getting BE based on luck is basically bulls h i t.
: Submit a ticket to [Support](https://support.riotgames.com/hc/en-us/requests/new), maybe they'll give you the other ward.
Rioter Comments
LazySlav (EUNE)
: If you prefer some other ward you can send ticket to Riot support and they will give you wanted ward. But you can't refund it later
Ok, I sent one ticket to Riot right after your comment, well and they wrote back today and said that I can't get my wanted ward, which I think is very stupid.
Smerk (EUW)
: I would ignore those posts as Rioter as well. BE gains are better than before for anyone who plays less than 10 games per day
LazySlav (EUNE)
: If you prefer some other ward you can send ticket to Riot support and they will give you wanted ward. But you can't refund it later
LazySlav (EUNE)
: Since you asked stupid question i will ask one too. Why don't master/challenger players get all borders like silver,gold,plat,dia so they can change them as they want...
What, are you kidding me? 1. There are no stupid questions. 2. Maybe I do simply prefer the blue/ purple ward above the orange ward? 3. and actually some people also want to change their border when they are at an higher rank and want for example the diamond border because they like it more, but I guess not enough people want that. I've honestly seen alot of people complaining about that ward thing before.
Rioter Comments
: I played 14 games to level up to get the capsule including win of the day. get champ shards that worth 720 BE out of it. So compare to past including win of the day. it would be 720 - 150 (win of the day Bonus in past) = 570 : 14 Games mean that u would earn 40 Ip per game when u compare it to the past. WTf this much reduce u need to play forever to buy ur champs u not owning. This how riot want to make money with selling champs. And they always were so proud that they are not pay to win. Good work Riot making ur game pay to win. i have still 20 champions for 6300 BE to buy so lets see how many games i need 720 BE : 14 = 51 BE per game 20 x 6300 BE = 126000 BE 126000 BE : 51 BE = 2470 games to play till i can buy me my missing champs. Are u serious. And i didnt count in that leveling up need more games every 25 levels, because level up need every 25 level more xp to gain a level This is just betraying ur gamers with changing it and make the people buy champs for real money if there is no change in future im out. I dont play a pay to win game
Well, actually I've played 2800 games and I still don't have all champions.
Rioter Comments
MadEclair (EUNE)
: They can be edited during champion select so I guess that's... something... Yeah I would prefer to have something more than default three _(I actually have five pages atm but I'm still not sure if that's enough)_. Well, let's just hope for another _buy one get second for free_ discout on rune pages or that this new system is less grindy than IP.
default is actually 2 pages, not three
Glazebone (EUW)
: Well, it's no surprise that the person with the best drawing skills got to proceed. But hey, that's life, I guess. Here's hoping the next volunteer's event is more fair towards the casual players. Anyway... **Passive** Mutation: Double - edged sword. (insert name)'s bonus attack damage received from items is increased by 1.5%/3%/4.5%. **Q** Mutation: Devastating Blow (50/60/70/80/80 mana) (10s cooldown) (insert name)'s right arm grows double in size, increasing the range by 150 and damage by 50(+10%/15%/20%/25%/30% of his bonus AD) of his next basic attack for the next 2/3/4/5/6 seconds. This attack cannot be blocked or ignored. **W** Mutation: Resilience (75/100/125 mana) (30s cooldown) (insert name) hardens the skin on his body, gaining 15%/20%/25%/30%/35% damage reduction from all sources for the next 2/3/4 seconds. A 10%/15%/20% of any and all basic attacks against (insert name) during this period of time will be reflected upon the attacker. **E** Mutation: Propulsion Mechanism (50/75/100 mana) (30s/25s/20s cooldown) Passive: (insert name) move faster with the help of his enlarged right arm. When this ability is not on cooldown, his movement speed is increased by 10/15/20/25/30. Active: (insert name) extends his right arm forward. If he grabs onto a unit (friendly or enemy), he will latch onto them. If he grabs terrain, he will propel himself an additional distance in the direction of the mouse cursor. **R** Mutation: Rampage (0 mana) (110s/100s/90s cooldown) Passive: (insert name)'s mutation enhances his abilities, reducing their cooldown by 10%/15%/20% percent. This applies after cooldown reduction from additional sources. When this ability is on cooldown, the cooldown reduction of other abilities is halved. Active: (insert name) taps into the vast energy reserves of his body, empowering his abilities for 10s/12s/15s, decreasing their mana cost by 50%. Additionally, each ability transforms into it's empowered form. Mutation: Devastating Blow's range is increased to 200 and the damage becomes true damage. Mutation: Resilience's damage reduction increases to 50% and the reflected damage to 30%. Mutation: Propulsion Mechanism's passive movement speed is increased to 50, it's active range is also increased. Description: (insert name) is a juggernaut/initiator/diver. He is primarily played in the top lane, although he could also be played in the jungle. His role is that of teamfight initiator, as well as picking up runaways. He is able to absorb damage and then return it to his opponents. He is also very mobile, which compensates his otherwise simplistic playstyle.
'more fair'? The community vote, what more fair do you want? lol
: Just an educated guess. The real reason is probably that Riot never even bothered and just randomly coded it like this without thinking but the official answer would be balancing if you managed to ask someone in a game design/balancing team
Oh, okay, thank you for your response! ^^
: Gamedesign/balancing decision? But inhibs have super low armor anyway compared to towers, so it doesn't really matter much
So...you know it...or you think it is that?
Rioter Comments
: Looks like this is for skin collectors mainly, looking at the menu at the left hand side.
House x33 (EUW)
: Or... you check surrender@20...
pfff, not everyone checks that site.
Rioter Comments
Hansiman (EUNE)
: No, but you used a three-lettered homophobic slur that's punished as severly.
hyll (EUW)
: Does this chat log deserve a permaban?
Yes, you said 'k y s' that's bad enough
: Wow! That's more than a huge step. Congratz {{sticker:slayer-jinx-catface}} 2 steps to Challenger every Season :D Just like me. That means you gotta get Diamond next Season xD
: How was your Season ending?
Got from Bronze 3 to Gold 5 this season.
Krubaver (EUW)
: does matchmaking intentionally pairs you with losing teams?
I guess it's just bad luck that you got paired with 'bad team-mates', maybe they just had a bad day.
: Both of those actually! :)
so uhm, what makes league addictive: idk, probably the fun and second, is League an addictive game? Hell yes
: Thesis about game addiction
Wait, so you wanna know what makes League addictive or if League if addictive in general?
: Yes I know that. I'm asking for a filter to hide those champions, because I have so many of them. This filter is available in champ select.
ah, well, something like that would actually be useful.
Rismosch (EUW)
: One rates you, the other does that too, but doesn't show you.
: What's your ranked story this season? Where did you start and where did you end up?
I started with bronze 3 this year. (Probably ~~not~~ because of playing (old) Urgot supp and... other questionable picks in the placement series.) I got to silver 5 last year (Season 6) really closely...and before that season I was silver 3 (Season 5), but didn't play much ranked back then (In Season 6 neither). Anyways, as I said, I started with bronze 3 this season (Season 7, lol) And didn't play ranked for awhile again (like 2 months) but after that I played some ranked games again and _quickly_ climbed back to my beloved silver and thought, 'well, you're not gonna reach gold anyways, so settle down a bit', and so I did. But soon (not that soon, more like 4 months later) I realized I should at least try to climb further, because why not. So I got Silver 2 after a while but because of a loosing streak I got silver 5 again in one single day but luckily I regained my silver 2 after a short while once more.So a few weeks ago I noticed that the season's gonna end soon and so I gave my best and reached gold 5 a few days ago and now I'm really happy about it. Took me about 550 games to get from bronze 3 to gold 5 this season. I thought I could maybe reach gold 3 in the last few days that are left before the season ends, hopefully I can reach my goal.
Sèn (EUNE)
: Shouldnt there be punishment for people who consider the flex queue "a normal with lp"
Well what's the difference between a normal and a ranked game? Tell me please! :]
: 👻 Vote for Frankenstein's Champion! 👻 - Community Champion Concept!
I ~~unironically~~ voted for Heinibrother's creation. ~~The drawing... isn't the best but that's not what this is about,~~ so I really liked the idea although it kinda reminded me of Kayn and Kindred. But it seems like this character would work completely different, according to the little text beneath before-mentioned drawing, than any other champion. Very interesting... I like it! :]
: The game is unplayable for me.
That's why I disabled Movement prediction, often %%%%ed up my whole game.
Get Juk3d (EUNE)
: the moment I understood i miss that option was when the enemy {{champion:81}} told me ({{champion:412}} ) : too bad can I can't honer you after this game. it was after I predicted his E and hooked him to my {{champion:119}}
mkay? I don't quite understand this, but feel free to explain me.
Inaphyt (EUW)
: It's because when someone on the enemy team feeds they will get all the honour, so honour is just another bm.
nah, honor enemy button was there before and there were no problems
Rioter Comments
: Urfwick is very expensive
: Milestone idea for the uncapped levels.
: And now to be sure i win one more game look : [Screen shot](http://prntscr.com/h3oupu) >[Screen shot 2](http://prntscr.com/h3ov1t)
Write a ticket at Riot support, we casual players can't really give you advice.
: Rank Error -_-
: Play better than the average person on your champ.
How do i know how good the average person plays the champ?
: Sacrifice a newborn, solve hunger in africa, end terrorism and create peace in jerusalem
Instructions unclear, solved hunger for a newborn by sacrificing thousands of africans, ended worldpeace and created terrorism on the moon, mars and star ursa major. ...I think I will never get that S...
MaIzahard (EUNE)
: If you dont know that exactly... How arę we supposed to know? Ask Rioters, for sure you will get your answer (yes, jk).
Maybe you are secretly one of the Rioters and about to tell me everything about how to get an S!
Nakoruru (EUNE)
: S stands for Sacrifice... or Spending-gold-on-poro-snacks! {{sticker:sg-poppy}}
Ohhhh, ok thank you for your helpful response, NOW EVERYTHING WILL BE GUCCI!
Mìmo (EUNE)
: U already got 48 chest thats 48 S so after all that u still do not know how to get?
Rioter Comments
hardys77 (EUNE)
: Mastery Tokens
holy shit, you really have a lot, I don't have as many as you, but I would also like to disenchant my mastery tokens... :/
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xtheannax

Level 31 (EUW)
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